National sales service team lead (remote)

Join a driven, fast-growing, and remote global team with a passion for helping executives succeed in business. The key responsibility of the Sales Assistance Team Leader is to ensure our Sales Assistance and Business Development Service is delivered to clients in a timely fashion, to budget, and with quality results.We are looking for applicants with experience in SMEs, ideally with exposure to both Operations and commercial Sales, who are growth-minded and looking for an opportunity to move into Leadership & Management.This role involves managing a team of Sales Assistants - answering their day-to-day questions, removing roadblocks, and ensuring they are performing to a high standard. Resources and personnel must be allocated appropriately to deliver the best service for our clients. Projects must be administered correctly, including set-up of systems internally, liaising with clients, assisting with sales strategy, measuring results, quality checking calls, and developing both internal and external reports. The Core Outcomes of the role: Building and maintaining a highly performing teamMeeting revenue & budget targets monthlyConsistent team member performance/output on a weekly basisTeam member training and upskillingExcellent client relationsCreating results-driven basic sales support strategies for clients Responsibilities: Liaise with Strategy & Sales Personnel regarding each new client, to become familiar with clients' company information, scripting, and desired resultsSet-up internal systems, allocate personnel and resources, update forms/paperwork as requiredCarry out training with BDRs and Assistants for each new clientConduct ongoing development and learning with the team, including quality checking calls being madeManage and monitor team members weekly, ensuring delivery on calls and agreed KPIs each weekOversee and administrate internal reports to ensure profitability of each client and overall team performanceCreate external reports to show ROI on each client's project/subscription weeklyEngage with the team and passionately embrace the Zembr culture through monthly team meetings and internal communication platforms Skills Required: Previous experience in Tele-Services and Sales roles, particularly in an outbound roleExcellent at verbal communication and building remote rapportBasic experience in sales strategies, scripting, and basic marketing strategy knowledgeTenacity and a drive to succeed, hungry for growthNo fear of the phone and can handle rejectionKPIs & goals focusOutstanding organisational and time management skillsKnowledge of online calendars and scheduling (e.g. Outlook Calendar)Emotional Intelligence and prospecting experienceCold calling experienceDiscretion and confidentialityAbility to lead a team and hold them accountable to deliver on their commitmentsEffective time management, especially in managing your own time to achieve outcomesProactive & efficient, with good personal organisation skillsProficient IT skills, able to adapt to utilising our phone calling system, time tracking system, etc.Able to take initiative in problem-solving difficult situations and improving systems and processes for the overall good of the companyCritical thinking and problem-solving skillsAfter-hours meetings are required on a regular basis due to the global nature of the team (approx. 1-2 times per week)AU/NZ APPLICANTS CONSIDERED ONLY Benefits & Perks: Engage with a global team and passionately embrace the Zembr culture through monthly team meetings and internal communication platformsAccess a fantastic chance to get to know & learn from many different global businesses, teams, and industriesEmbrace, live, and embody Zembr's four core values: Proactive, Passionate, Trusted & Accountable, and CommunicationHave access to a highly supportive & friendly team, with dedicated mentoring & assistanceOpportunity for development into areas of management & leadership, or working across several teams for broader corporate experience (develop other skillsets)Work with a young, profitable, forward-thinking, fast-growing & systematised business & team, running on the successful Management system of 'EOS' (Entrepreneurs Operating System)Flexibility of choosing working location & hours that suit you & your schedule