Job details
Date Posted: 2025-01-09 Country: Saudi Arabia Location: Otis Elevator Company Saudi Arabia Ltd, 11th Floor, Tower B, Zahran Business Center, Prince Sultan Street, Salamah District, Jeddah, Saudi Arabia
Core Responsibility:
Represents Otis's vision, mission and cultural values- Ensures alignment with company values and financial objectives
- Develops and implements strategic plans for Sales Departments in line with the organizational objectives.
- Develops strategies together with the operation teams for client satisfaction and loyalty.
- Actively contributes to company’s growth plan.
- Acts as primary point of contact for Key Clients.
- Works closely with Sales and Customer support teams
- Helps the teams to build trusting and long-term relationships with the key stakeholders
- Understands well the Client business needs and pain points and address them accordingly aligning with relevant departments
- Collaborates with operation teams to create tailored solutions to meet client needs
- Communicates Client feedback to internal stakeholders
- Supports contract negotiations with Clients as needed.
- Actively seeks and introduces new Clients and segments.
- Monitors market trends to identify opportunities for new offerings
Minimum Qualification:
- Bachelor’s degree in Engineering/Sales/Business Management or equivalent
- Master’s degree is preferred
- Minimum of 8 years of relevant experience in managing client relations and/or business development in a similar organization.
- At least 5 years in positions of key accounts management.
- Fluent written and spoken Arabic and English essential.
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