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Home Saudi Arabia Automotive Service Advisor - Jeddah

Automotive Service Advisor - Jeddah

Full time at Alturki Holding in Saudi Arabia
Posted on January 30, 2025

Job details

Company Samara Job Family Workshop City Department Workshop Closing Date 15-Apr-2024

Main Job Purpose

Responsible for solving customers' issues about their vehicles and advising on the best course of action.

Accountabilities

Workshop Service:
  1. Assign jobs and work areas to employees according to their skills and knowledge.
  2. Assist and advise Service Manager with customer complaints to improve customer relationships.
  3. Maintain a clean and safe working environment for all technicians.
  4. Perform other duties and functions as directed by Management in line with the objectives of the company.
  5. Assist in handling customer complaints and concerns.
  6. Maintain up-to-date technical training data.
  7. Provide the quality of work and productivity to maintain service quality.
  8. Follow up on job cards after opening to align with company SLA.
  9. Make checklists for all vehicles received & delivered.
Core Competencies:
  1. Oral, written, and presentation skills
  2. Time Management
  3. Product knowledge
  4. Data analysis
  5. Results-driven and meeting customer expectations
  6. Reporting Skills
  7. General understanding of mechanical/technical terms.

Job Requirements

Education: Automotive diploma or equivalent. Computer Skills: MS Office Suite

Note: you will be required to attach the following:

#J-18808-Ljbffr

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