Ecommerce Manager
Full time
at a Laimoon Verified Company
in
Pakistan
Posted on January 30, 2025
Job details
Join Our Team: Office Assistant Are you a talented and experienced communicator with a passion for providing exceptional customer support? Do you possess excellent English language skills and have a knack for resolving inquiries with finesse? If so, we have a fantastic opportunity for you!
Position: Office Assistant
Responsibilities:
- Responding to Customer Inquiries: Providing prompt and accurate responses to customer inquiries via WhatsApp and phone calls.
- Problem Solving: Effectively addressing and resolving customer concerns or issues to ensure a positive experience.
- Product Knowledge: Gaining in-depth knowledge of our products and services to assist customers with their questions and purchasing decisions.
- Order Management: Managing and tracking customer orders, ensuring they are processed smoothly.
- Feedback Collection: Gathering valuable feedback from customers to help improve our services and products.
Requirements:
- Excellent English Skills: Proficiency in English is essential, both written and spoken.
- Customer Service Experience: Prior experience in customer support or a related field is preferred.
- Empathetic and Patient: Ability to empathize with customers and remain patient in challenging situations.
- Communication Skills: Strong verbal and written communication skills are crucial for effective customer interactions.
What We Offer:
Opportunities for growth and professional development. Location: Information Technology and Services - Lahore, Pakistan #J-18808-Ljbffr Management & OperationsApply safely
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