Business Analyst

Work closely with stakeholders, including underwriters, claims adjusters, actuaries, and IT teams, to gather and document detailed business and system requirements. • Analyze current business processes related to underwriting, claims processing, policy management, and customer service to identify areas for improvement and automation. • Collaborate with IT and development teams to design solutions that meet business needs while ensuring scalability, compliance, and cost-effectiveness. • Perform data analysis to support decision-making, identifying trends, anomalies, and opportunities for improvement in areas like customer retention, claims processing, and premium pricing. • Assist in project management activities, including planning, tracking progress, managing timelines, and coordinating communication between teams. • Provide training and support to end-users and business units to ensure smooth adoption and operation of new systems or processes. • Actively participate in various project phases to ensure alignment and progress. • Act as a key interface between business users and development teams to facilitate effective communication and understanding. • Manage the functional qualification stage to ensure that all business requirements are met. • Review functional test scenarios to validate that the solutions meet the specified requirements. • Develop test cases and participate in user acceptance testing (UAT) to ensure that the solutions meet the specified requirements and are fully functional before deployment. QUALIFICATIONS Skills / Project Experience: Must Have: • Engage with stakeholders to understand and document business needs. • Analyze business processes specific to Property and Casualty (P&C) insurance like Commercial Auto , Business Owners, Workers Compensation & Personal Insurance LOBs like Personal Auto and Home Owners . • Identify areas for improvement and recommend industry-standard solutions. • Worked on Guidewire projects (Preferred)• Experience with tools like SQL, Excel Education: Bachelor’s degree in business administration, Information Technology, Finance, or a related field. A certification in Business Analysis (e.g., CBAP, CCBA) is a plus. Prior Experience: • 7-10 years of experience as a Business Analyst, preferably within the insurance industry. • Strong understanding of insurance processes such as underwriting, claims management, policy administration, and regulatory compliance.