Steward

Job Description

Financial

• Understand the budgeted revenue targets and ensure all given targets are achieved as per the directions from the manager. This includes all relevant targets for the parlor.
• Ensure consistent upselling of our products to our guests and increase the AUV.
• Ensure the ice cream stock is managed as per the company standards and there is zero negative stock variance.

Customer

• Treat our guests with all respect at all times and ensure they are constantly delighted with polite, respectful, friendly, and effective service.
• Ensure we increase the guest satisfaction scores.

Internal Business Process

• Ensure all the set internal processes by GICC and DBI are followed, which includes but is not limited to the following:
• Food Safety Standards: Ensure 100% compliance with all the set food safety standards.
• Cleanliness: Maintain the parlor as per the set cleanliness standards at all times, pertaining to all parts of the parlor.
• Hygiene: Maintain personal hygiene as per the set standards and act as true brand ambassadors of our great brand. Hygiene of the parlors is maintained as per the standards, and we constantly try to take it to higher standards.
• SOPs: Follow all set SOPs as per the requirements of the organization.
• Tools and Equipment: Sanitation and maintenance of tools and equipment are done effectively and as per the set organizational standards.

People

• Communicate with co-workers, management, and clients in a courteous and professional manner.

Other Initiatives

• Be proactive in all the above aspects and constantly give suggestions to the management team on how we can improve.

Job Info

• Job Identification: REQ_QA_R_17558_11
• Posting Date: 01/19/2025, 09:40 AM
• Apply Before: 05/31/2025, 09:40 AM
• Job Schedule: 6
• Locations: Qatar
• Division: Food & Beverages Division
• Function: Operations
• Employee Category: Permanent Full Time