Job details
MISSION The Retail Manager is responsible for ensuring the sell out results in the United Arab Emirates (DUBAI or rest of the emirates) through strong team leaders and Beauty Consultants. In this position, they are responsible for team leaders and Beauty Consultants in their Cluster. ORGANISATION · Reports to the Commercial manager UAE · Subordinates: Team Leaders / Beauty Consultants · Job Location: Dubai, UAE · Contract type: Permanent MAIN RESPONSIBILITIES
- Managing teams of Beauty Consultants:
- Validate the schedules, holidays, and sick leaves to ensure the counter cover meets the requirements.
- Implement monthly targets aligned with the Commercial manager for the team leaders & Beauty consultants in line with the sell-out ambition of each brand and territory.
- Daily follow up on sales achievements vs targets, propose solutions to catch up and achieve target where required.
- Complete monthly team leader and BC commission files.
- Initiate, plan and execute BC incentives/line targets for new launches or stock depletion.
- Recruit and manage performance of the team leaders and BCs and when necessary, put in place development plans.
- Execute monthly team leaders and BC meetings.
- Conduct yearly appraisals to all beauty consultants and team leaders.
- Sell-out and Brand Performance:
- To achieve Sell-out targets for all Brands as per Company ambitions.
- Maintain & increase brand ranking & MS in each store at his cluster.
- Propose action plans to increase So & MS sharing best practices of competition.
- Orders and Inventory management:
- Based on stock on hand and market needs shared by the team leaders, share qualitative input on monthly order recommendations.
- Follow up on timely order placement.
- Focus on depleting discontinued SKUs and slow movers to reduce return amounts by setting special targets for the BCs and team leaders.
- Execution of Visual Merchandising and Trade animations:
- Share with team leaders and BCs the latest merchandise planograms.
- Supervise the implementation of the planograms in line with Brand guidelines.
- Maintain the overall aesthetics of the store to align with brand standards.
- Ensure excellent execution of in-store events, podiums, and exposures.
- Share post-event reports with results, ROI, learnings, and key takeaways.
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