Customer Success Manager (Project Implementation)

Customer Success Manager (Project Implementation)

• A chance to work with innovative technology adoption initiatives and change management strategies.
• An opportunity to collaborate with diverse and cross-functional teams.
• Access to cutting-edge tools and processes to develop your project management expertise.
• A flexible, remote-first environment where your ideas and contributions are valued.
• A salary of up to AED 20,000 based on experience.

• Assist in the development and execution of change management plans and technology adoption strategies.
• Collaborate with project managers to coordinate project activities, schedules, and deliverables.
• Conduct research to identify best practices and emerging trends in change management and technology adoption.
• Facilitate effective communication between stakeholders to ensure alignment on project objectives.
• Prepare project documentation, including status reports, presentations, and training materials.
• Track project progress, monitor key performance indicators (KPIs), and ensure successful project completion.
• Provide administrative support, including scheduling meetings, maintaining project files, and managing budgets.

• 3-5 years of experience in project management, change management, or technology adoption roles.
• Strong organizational and multitasking skills, with the ability to prioritize effectively.
• Excellent communication and interpersonal skills, with a proven ability to work collaboratively with remote teams.
• Proficiency in project management tools and software (e.g., MS Project).
• An analytical mindset with strong problem-solving and critical thinking abilities.
• A proactive, detail-oriented approach to managing project needs and tasks.