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Home UAE Sales Assistant

Sales Assistant

Full time at Sun & Sand Sports in UAE
Posted on January 29, 2025

Job details

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets. About the Role The Sales Assistant at GMG will be responsible for providing products and services to customers with the aim of maximizing sales opportunities and delivering exceptional service. Core Responsibilities:

  1. Describes product features and benefits; demonstrates the use and handling of the product.
  2. Educates clients on brand quality standards and specifications.
  3. Advises customers on product ranges best suited to their needs; answers customers’ queries to help them make a decision on the purchase.
  4. Provides information to customers on warranties, features, specifications, maintenance, and care of products.
  5. Ensures customers’ needs are met, complaints are resolved (or escalated), and customer service provided is of exceptional standard.
  6. Maintains awareness of new product launches, promotional events, and sales.
  7. Achieves sales targets by using sales techniques, up-selling, and cross-selling.
  8. Ensures promotions and pricing are accurate and in line with company standards and policies.
  9. Computes sale prices and discounts as applicable; maintains sales records.
  10. Receives and processes cash, change, and credit payments; generates invoices and receipts.
  11. Operates as a cashier and is consistently accurate in money handling (if applicable).
  12. Follows the store’s after-sales processes and ensures full adherence to repair/return policies and procedures.
  13. Adheres to loss prevention, inventory controls, and standard operating procedures of the company.
  14. Provides assistance in store merchandising in product placement and arrangement.
  15. Ensures the highest standards of housekeeping and grooming etiquette are maintained in store at all times.
Self-Management:
  1. Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year.
  2. Takes ownership of his/her own learning agenda by identifying development needs in consultation with the manager and agreeing on an individual development plan which goes beyond just training and development.
  3. Keeps abreast of professional developments, new techniques, and current issues through continued education and professional growth.
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