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General Manager
Job details
General Manager - El-Takamol Location: Riyadh, Saudi Arabia Posted In: 30/8/2021 Job Description: In the role of General Manager, you will be responsible for the overall management and strategic direction of the assigned location, with an emphasis on Management of Customer Service, Operations, Human Resources, and Fleet Management and Maintenance. The General Manager is also responsible for optimizing the profitable revenue growth of the location with a strong sales focus and increasing the market share through superior customer service. You will:
- Support and motivate employees by providing resources and training.
- Set goals to achieve company financial and service targets for the location.
- Instill Customer Service as a top priority for all employees.
- Maximize revenue while minimizing and controlling costs.
- Set goals for payroll expense to transactional volume; establish schedules based on transactional volume.
- Monitor sales practices to avoid deceptive sales practices.
- Ensure the interior location is neat, clean, organized in presentation and that the working environment is generally safe.
- Monitor the customer service rendered by all rental agents to ensure the Six-Step Service-Based Sales process is followed and company standards of customer service are maintained.
- Participate in all phases of employee management, including but not limited to: recruiting, discipline, training, performance reviews, and scheduling.
- Monitor and review pricing and availability of fleet while staying in tune with local market conditions to maximize pricing.
- Other duties as assigned.
Job Requirements
Experience: Min: 7 Years Career Level: Supervisor/Manager Job Type: Full Time Vacancies: 6 Open Positions Salary: Negotiable Gender: Any Degree Level: Bachelor's degree Major: Any Age: Min: 30 Years Nationality: Egypt Residence Location: Egypt Languages: Arabic - Native / Mother Tongue, English - Very Good Own a Car: Any Have Driving License: AnyJob Skills
- A minimum of a High School diploma; BA highly preferred.
- A minimum of 3-5 years experience as a manager or supervisor.
- Excellent managerial/supervisory skills.
- Strong customer service skills.
- Ability to evaluate employee and customer needs.
- Strong organizational and time management skills.
- Ability to learn all aspects of this role on-the-job.
- Ability to work independently.
- Ability to handle and solve problems in a professional manner.
Company Industry
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Hiring company
El-Takamol
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