Job details
A Training Manager in a training provider is responsible for overseeing all aspects of training programs. This includes conducting needs assessments, selecting qualified trainers, supervising training sessions, addressing issues, and ensuring materials are up-to-date. They liaise with trainers, respond to participant inquiries, manage training budgets, and evaluate program effectiveness. This role focuses on enhancing the skills and knowledge of employees, aligning training programs with organizational goals, and ensuring high-quality training experiences.
- Job Type: Full Time
- Location: Dubai office .
- Experience Level: Senior -Level.
- Conducting training needs analysis surveys and research.
- Liaising with trainers and interviewing them to identify the qualified for each course.
- Selecting the trainers for each course according to the qualifications and expectations.
- Continuously searching for new trainers to cover all requested courses across all categories.
- Personally supervising the training process by being present in the training locations, entering the halls, attending sessions, and gathering feedback from trainees.
- Addressing urgent problems in training, whether by changing a coach or inviting another coach, and resolving any issues that may occur during the course.
- Responding to queries from participants and clients about training.
- Commissioning training materials from external suppliers.
- Working with managers and colleagues to develop and design training materials that meet the needs of both.
- Maintaining a database of potential learners and attendees for the courses.
- Writing reports about the courses, keeping records, and managing training budgets.
- Managing budgets for training in case trainers need to be sent abroad to conduct courses.
- Making business cases for new training programs to align with institute goals.
- Contributing to facilitating workshops and course programs if needed.
- Evaluating the effectiveness of training and reporting on this to managers.
- Ensuring training materials are accurate and up to date.
- Ensuring participants receive required statutory training.
- Keeping up to date with trends in training.
- A bachelor's degree in a relevant field such as Education, Training and Development, Human Resources, Business Administration, or related disciplines is required. A master's degree (MBA, MA, or MS) is a plus.
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