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Home Saudi Arabia Enterprise Manager, Professional Services

Enterprise Manager, Professional Services

Full time at Amazon in Saudi Arabia
Posted on January 29, 2025

Job details

Enterprise Services Manager, AWS Professional Services

Job ID: 2657149 | Amazon Web Services Australia Pty Ltd Are you a seasoned customer-facing leader with a passion for driving cloud transformation? Do you have a proven track record of delivering complex professional services engagements that enable enterprise-scale customers to achieve their business objectives using AWS? As an Enterprise Service Manager at AWS Professional Services, you'll have the opportunity to work closely with some of ANZ's most innovative organizations, serving as a trusted strategic partner and advisor. In this role, you'll be responsible for orchestrating cross-functional teams to design and implement comprehensive cloud adoption, modernization, and optimization solutions that drive measurable business impact and sustainable growth for our customers. By deeply understanding each customer's unique challenges, business goals, and evolving technical requirements, you'll develop customer plans that unlock new sources of value and improved end customer experiences using the breadth of AWS services. If you're passionate about the cloud, thrive in a fast-paced, dynamic environment, and are excited by the prospect of empowering enterprises to innovate and transform their businesses on AWS, we want to hear from you. Apply today to join our elite team of cloud experts as an Enterprise Service Manager.

Key job responsibilities

  1. Serve as the primary point of contact and strategic partner for a portfolio of enterprise-level customers, building strong relationships and understanding their unique business and technical requirements.
  2. Act as an evangelist for the full portfolio of AWS platform capabilities and services and guide customers along the journey of cloud adoption and digital transformation to accelerate their business goals.
  3. Prepare and present strategic proposals to customer C-Suite executives and create commercial agreements and Statements of Work (SOWs).
  4. Actively identify and pursue new professional services opportunities within your customer portfolio, contributing to the achievement of team and individual sales quotas and revenue targets.
  5. Orchestrate cross-functional teams of AWS technical specialists, solution architects, and project managers to deliver complex, multi-workstream engagements.
  6. Assist in the development of new service offerings and go-to-market strategies based on customer and market feedback.
  7. Stay up-to-date on the AWS service roadmap, new product launches, and emerging cloud trends to advise customers on strategic technology decisions.

BASIC QUALIFICATIONS

  • 7+ years of technical specialist, design and architecture experience.
  • 10+ years of consulting, design, and implementation of serverless distributed solutions experience.
  • 5+ years of cloud-based solution (AWS or equivalent), system, network, and operating system experience.
  • 10+ years of external or internal customer-facing, complex and large-scale project management experience.
  • Bachelor's degree, or 7+ years of professional or military experience.

PREFERRED QUALIFICATIONS

  • Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field.
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