WaiterWaitress Runner
Job details
We are seeking a friendly and professional Waiter/Waitress to join us. The ideal candidate will have excellent customer service skills, a positive attitude, and the ability to work in a fast-paced environment. As a Waiter/Waitress, you will be responsible for taking orders, serving food and beverages, and ensuring that our guests have an exceptional dining experience.
Responsibilities
- Customer Service: Greet and seat customers, present menus, and provide detailed information on the menu.
- Order Taking: Accurately take customer orders and relay them to the kitchen staff.
- Food & Beverage Service: Serve food and drinks to customers in a timely and professional manner.
- Menu Knowledge: Stay informed about menu items, daily specials, and promotions to answer customer questions.
- Table Maintenance: Ensure tables are clean and properly set before and after customers arrive.
- Payment Processing: Handle customer payments, including cash, credit, and debit transactions, and provide accurate change and receipts.
- Problem Resolution: Address customer concerns or complaints promptly and professionally, escalating issues to management if necessary.
- Team Collaboration: Work closely with kitchen staff, bartenders, and other restaurant staff to ensure a smooth dining experience for guests.
- Compliance: Adhere to health and safety regulations, including proper food handling and sanitation standards.
- Other Duties: Assist with opening and closing duties, restocking supplies, and performing any other tasks as required by management.
Requirements
- Previous experience as a waiter/waitress or in a customer service role is preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong attention to detail and a commitment to delivering high-quality service.
- Ability to stand and walk for extended periods of time.
- Flexibility to work evenings, weekends, and holidays as needed.
- A positive attitude and team-oriented mindset.
Benefits
- Competitive Salary: Competitive salary package commensurate with qualifications and experience.
- F&B Discount: 50% discount at the club's café "The DOSE By Silvena" for all food and beverages items produced in-house.
- Full Access to SEVEN's Club & Classes: Full access to SEVEN's facilities and a wide range of fitness classes.
- UAE Employment benefits: UAE Visa for 2 years.
- Medical insurance coverage.
- 30 days of annual leave.
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