Strategic Account Manager

Full time at Alnafitha IT in Saudi Arabia

Posted on January 29, 2025

Job details

Riyadh, Saudi Arabia | Posted on 01/06/2025 We support the Kingdom’s largest and most complex organizations across all industries in delivering Enterprise Transformation with a clear mission to support our customers to grow better not just bigger, focusing on efficiency and not just effectiveness. We are currently searching for a dedicated, ambitious, and self-driven Strategic Account Manager to join our Sales Department, playing a critical role in building relationships with our significant clients. This is a senior sales position that requires high commitment, the ability to build long-term relationships, and a passion for technology. The candidate must have experience in selling and presenting IT solutions in at least one of the following domains: Microsoft Infrastructure Services, Unified Communications, IT Service Management Solutions and Consultation, Customer Experience, Data and Analytics.

Responsibilities

Establishes productive, professional relationships with key personnel in assigned customer accounts.
Coordinates the involvement of company personnel, including business development, support, service, marketing, customer success, and management resources, to meet account performance objectives and customer expectations.
Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
Leads solution development efforts that best address customer needs while coordinating the involvement of all necessary company personnel.
Identifies and approaches new potential strategic customers.
Prepares monthly, quarterly, and annual reports and forecasts.

Requirements

Certification Requirements:

Bachelor’s degree in Computer Science, Business Administration, or equivalent.
ITIL Foundation (preferred)
Inbound Sales (must)

Skills:

Minimum of 5 years’ experience in enterprise sales or a related position.
Hands-on experience with CRM software and account management systems.
Experience in selling and presenting IT solutions in at least one of the following domains: Microsoft Infrastructure Services, Unified Communications, IT Service Management Solutions and Consultation, Customer Experience, Data and Analytics.
Understanding of sales performance metrics.
Strong negotiation skills with a problem-solving attitude.
Customer-centric and a good listener.
Ability to contribute consistently and positively in a high-paced, fast-changing, and sometimes unpredictable work environment.
Articulate verbal communication, professional business writing, and presentation skills.

Personal Skills (MUST):

High sense of responsibility and ownership, acting like an owner in what you do.
Exceptional communication and presentation skills.
Ability to work independently or in a team.
Ability to work to tight deadlines.
Ability to maintain composure during stressful situations.

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Hiring company

Alnafitha IT

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Strategic Account Manager

Job details

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Requirements

Apply safely

Hiring company

Alnafitha IT

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