Guest Service Officer- Communications Centre (Arabic Speaker)

Full time at a Laimoon Verified Company in Qatar

Posted on January 29, 2025

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If you're looking for a career with our Inclusive Collection, please click here to view job postings.Guest Service Officer- Communications Centre (Arabic Speaker)Front OfficeHourly/Entry Level EmployeeFull-timeWorldwideSummaryWelcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha's business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers.About the role:We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless, intuitive, signature experiences making our guests' stay free from stress and filled with success.As Guest Service Officer - Communications Centre you will be creating a welcoming experience for our guests through helpful and exceptional service: responsible for answering high volume of incoming calls to the hotel and responding to the guests' inquiries. You must have good typing skills, a pleasant attitude, and excellent phone demeanor. In this position, you will be proactively resolving service-related concerns and providing appropriate follow-up. This highly visible role gives opportunity for casual conversation and has a direct impact on creating signature experience.QualificationsWhat we are looking for:Relevant degree or diploma in Hospitality or Tourism managementExceptional interpersonal skills showing care and the ability to connect and care for our guestsInternational experience in luxury hotel brands demonstrating adaptability to a range of cultures and environmentsDesire to constantly learn and ambition to growAbility to work under pressureWhat we are offering:Competitive tax-free salary and benefitsOpportunities for career growth within the global company

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Guest Service Officer- Communications Centre (Arabic Speaker)

Job details

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Hiring company

Confidential

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