Job details
Responsibilities
- Networks, supports recruiting, hiring, developing and retaining high-quality management and associates to fill store profiles and succession planning.
- Leads by example, trains, develops, and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.
- Organizes weekly staff meetings and daily briefings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets.
- Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching, and follow-up with the team.
- Maintains visibility and leads by example on the selling floor to answer customer questions and support all selling functions.
- Implements all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.
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