Job details
Roles and Responsibilities
- Prepare all reports & documents for LV Planned Preventive Maintenance (PPM), Corrective & Reactive Maintenance.
- Monitor & control the specialized contractors assigned for High Voltage (HV) assets such as Switchgear, Transformers, and DC Systems, as well as back-up power assets such as UPS & Generator.
- Attend major breakdowns and troubleshoot MEP systems (Chillers, cooling towers, Pumps, BMS, Camera Control Unit (CCU), Environmental Management System (EMS), Air Handling Unit (AHU), Fresh Air Handling Unit (FAHU), Fan Coil Unit (FCU), Firefighting systems, air cooled chillers, chilled water network, etc.).
- Operate and maintain the Building Management System (BMS) and monitor the chilled water flow, if required.
- Maintain Audio-Video Intercommunication systems and Access Control Systems.
- Monitor & control specialist service providers for CCTV systems maintenance.
- Coordinate system upgrades as required by regulatory authorities such as Abu Dhabi Monitoring & Control Centre (ADMCC).
- Plan, schedule, and review day-to-day operational and maintenance activities related to the provision, upgrading, and modification of all MEP systems in the buildings, monitoring the operation of various MEP systems to ensure optimum performance.
- Ensure effective delivery of site services in line with Service Level Agreements / Key Performance Indicators (KPI).
- Conduct supervisory activities on site and carry out necessary correspondence to ensure contract soundness and adherence to relevant conditions of contracts.
- Support and communicate with clients and the customer base within your area of responsibility and the FM or workplace manager.
- Coordinate the work of subcontractors on site in line with the PPM schedule, including checking site-specific risk assessments and method statements.
- Organize, plan, coordinate, and monitor building MEP maintenance & installation works, and coordinate the inspection of electrical installations & related equipment as per work schedules.
- Prepare & submit routine and special reports such as maintenance schedules, operational & incident reports, accident reports, and technical reports.
- Provide technical support to all project teams (Cleaning, Landscaping, pest control, security, civil, Electrical, Mechanical, and specialist systems) to ensure quality control.
- Manage and supervise daily activities of the team, ensuring optimal use of manpower and resources.
- Prepare and submit quotations and estimates, liaising with technicians to ensure accuracy.
- Display sound knowledge of MEP installation, maintenance, and civil-related works.
- Demonstrate flexibility to work shift patterns as required, including 24/7 standby duties and emergency call-outs.
- Manage client meetings.
- Conduct daily and monthly inspections around building areas and services.
- Arrange and present all site documents as required.
- Prepare all operation reports.
- Supervise and motivate staff to ensure an acceptable level of performance.
- Oversee and carry out the installation, maintenance, and repair of a wide range of equipment.
- Arrange for site inspections from time to time (Daily – Weekly – Monthly) to monitor work standards and completion schedules.
- Follow all contractual scope of deliverables and ensure timely service delivery.
- Handle administration and clerical responsibilities as required and support people management responsibilities.
- Respond promptly and efficiently to all reactive issues.
- Provide progress reports on allocated work orders as required.
Desired Candidate Profile
- Diploma or bachelor’s degree (preferable) in engineering with specialization in mechanical, electrical, civil, Facilities Management, or a related field.
- FM-related professional certifications are preferable.
- Excellent knowledge & understanding of Health, Safety, and Environmental regulations and responsibilities.
- Computer Skills
- Job Knowledge
- Planning
- Problem Solving/Analysis
- Productivity
- Quality
- Results Focus
- Teamwork
- Technical Skills
- Work Environment/Safety
- Very good knowledge of MS Office and Project Management Software.
- Experience in leading & managing business service teams, including work allocation, performance management, staff development, and career planning.
- Excellent knowledge & understanding of Health, Safety, and Environmental responsibilities.
- Sound operational, commercial, and financial awareness of client project contracts.
- Able to translate client requirements into action plans and implement them.
- Excellent communication and interpersonal skills, with the ability to consult stakeholders at all levels.
- Report writing and updates.
- Excellent relationship management skills with clients and suppliers, and the ability to network within the FM industry.
- 6-9 years of experience in the relevant FM industry, with a background in installation, maintenance, and repair in large commercial premises.
- Computer Aided Facilities Management (CAFM) experience.
- Knowledge of Workplace Health and Safety (WH&S) practices and policies.
- Experience in safe working practices, risk assessments, method statements, permit-to-work systems, and water treatment management.
- Ideally experienced in working with residential & commercial/retail properties.
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