KEN-FIX Technician
Job details
The Role Under the guidance of Engineering Supervisor and/or the Assistant Director of Engineering and within the limits of the established Accor Policies and OSM (Operational Standards Manual), the responsibilities are to provide efficient, personalized, courteous, and punctual service and technical skill. To work with a team spirit and to ensure that all hotel guest rooms, other facilities, and equipment are working in good condition. Key Deliverables and Responsibilities Operations:
- Executes all mechanical, electrical, and associated work to the highest professional standards for the whole hotel.
- Performs the tasks assigned to him/her and ensures their implementation while working independently.
- Acts on issues and concerns in his activity field immediately.
- Must be able to control the stocks and other items in his workshop and order more as required.
- Abides to the daily task and ensures timely implementation.
- Checks extra needs of a guest.
- Carry out any other reasonable task (which may not be stated here) as requested.
- Shows fullest cooperation and respect within the team and other departments.
- To carry out any other reasonable duties and responsibilities as assigned.
- Makes oneself thoroughly familiar with the hotel's emergency procedures and in a state of preparedness for any emergency which may occur.
- Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
- Is aware of the daily hotel activities and has product knowledge of the hotel.
- Perform as per OSM Standards.
- To adhere to proper grooming standard at all times.
- To attend training classes as per schedule.
- Able to analyze problems and formulate plans to get work done quickly with a high degree of quality.
- Ensure proper care of all equipment and furniture entrusted for Heartists use.
- Be well familiar with the hotel's policies and procedures, well acquainted with the physical layout of the hotel and its premises, and knowledgeable of the hotel's emergency procedures in regard to fire, medical, bomb threat, blackout, and evacuation.
- Knows the safety regulations and ensures their application & ensures the safety of people and property in the hotel.
- Respects and ensures respect of the hotel's commitments to the Environment Charter of Sustainability program (saving energy, recycling, sorting waste, etc.).
- Understands and strictly adheres to the Rules & Regulations established in the Heartists Handbook and the Hotels policy on Fire, Hygiene, Health, and Safety.
- Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.
- Does not disclose any financial information or any other information of the Accor Hotels.
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