accounts receivable

What do we expect from you We are seeking a detail-oriented and proactive Accounts Receivable Executive to join our finance team. The successful candidate will be responsible for managing all aspects of accounts receivable, ensuring timely and accurate invoicing, payment processing, and customer account management. This role requires strong communication skills and the ability to work collaboratively with various departments to support the company's financial health. How your day looks like Key Responsibilities:

1. Invoicing and billing; prepare manual invoices & credit notes where and when required.
2. Generate and send out invoices to customers in a timely and accurate manner.
3. Verify that transactions comply with financial policies and procedures.
4. Investigate and resolve billing discrepancies/enquiries.
5. Contact customers via phone, email, or mail to follow up on outstanding payments.
6. Reconcile customer accounts and resolve discrepancies or billing issues.
7. Prepare regular reports on accounts receivable status, including aging reports.
8. Assist in the preparation of financial statements and other accounting reports as required.
9. Address customer inquiries and resolve any issues or concerns related to billing and payments.
10. Report on monthly accounts receivable aging analysis and detailed accounts ledgers.
11. Point of contact for Guest Ledger and liaison with Front Office.
12. Process and timely issuance of statements of accounts and follow up on delinquent payments.
13. Provide ad hoc support to operations accounts team.
14. Process credit applications, ensuring that clients are notified promptly and professionally.
15. Ensure all invoices/statements are issued on a timely basis.
16. Maintain positive working relationships with customers to facilitate timely collections.
17. Maintain accurate and up-to-date customer account records.
18. Monitor and pursue collection of overdue accounts.
19. Hold credit meetings on a weekly basis and write minutes.
20. Ensure compliance with company policies and accounting standards.
21. As and when any ad hoc tasks are given by superior.

1. Familiarity with industry-specific billing and collection practices.
2. Strong problem-solving skills and the ability to handle difficult customer situations.

1. Tell it like it is: Authentic, honest, sincere.
2. Have fun and make friends: Fun, energetic, whimsical, upbeat.
3. I've got your back: Accountable, responsible, dependable.
4. Play to win: Original, cutting edge, open to new possibilities.
5. Right here, right now: Attentive, detail-oriented, precise.