Senior Deskside Support Engineer/ Team Leader (28-36k)
Job details
SW8742 |
13 Jan 2025Senior Deskside Support Engineer/ Team Leader (28-36k)Provide technical support for internal users on: Desktop Software, MS Windows, Office, OutlookSkills on supporting tablet or smartphones, conference room's AV equipment or video conference tools.Provide Install, Move and Change of deskside services to end users.Identify, investigate, and solve problems or incidents in accordance with established procedures, practices, and service pledges.Communicate effectively with end users and other support parties.Troubleshoot I.T related issues and lead a small team.Degree holder or aboveAt least 5 years working experience in I.T related field and have solid helpdesk or deskside support background.Knowledge in PC/Mobile/Tablet/iPad supportKnowledge of Windows 7, 10, Apple OSX, Android and iOS of based applications.Solid experience in providing IT deskside support is preferable.Good communication and interpersonal skills Experience in banking or financial services industry is an advantage/preferred.Able to be working independence.Able to Overtime when necessary.Shift allowance will be provided when required to shift duty on28-36K 10-16 Days Annual Leave5-day Work WeekFriendly and Energetic Working Environment
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