Human Resources Specialist
Job details
Job Description: Human Resources Specialist Duration: ASAP – June 2025 (Possible extension) Location- 100% remote, but need to be able to come into the office needed, Montreal, QC., and Ottawa or Toronto Typical Day in the Role Purpose of the Team: The purpose of this team is to support managers and employees with various HR-related cases by:
- Coaching on low performance management.
- Handling employee relations such as conflict resolutions.
- Managing the involuntary termination process.
- Liaising with external counsel for post-termination negotiations.
- Participating in the Francisation committee, which involves:
- Translating documents into French.
- Liaising with external counsel to address questions related to Bill 96.
- Translating web pages on the HR Intranet site using AI and reviewing the translations.
- 70%: Meetings with managers and other stakeholders.
- 30%: Replying to emails, updating CRM notes, and working on various cases and projects.
- Exposure to AI tools like Copilot to streamline tasks.
- Opportunity to be involved in high-impact projects.
- Bachelor’s degree is required.
- While a CHRP (Certified Human Resources Professional) certification is not mandatory, HR experience is essential.
- Strong experience in navigating employee relations and supporting the end-to-end employee lifecycle, particularly in performance management and transitions.
- Strong facilitation skills and a passion for presenting, including facilitating biweekly new employee orientations.
- Fluency in both French and English.
- Strong knowledge of Quebec employment law.
- Excellent oral and written communication skills.
- Minimum 5+ years of experience with strong oral and written communication skills in both French and English (knowledge of Quebec employment law is a significant advantage).
- Minimum 5+ years of experience with Microsoft 365, Excel, Outlook, etc.
- Minimum 5+ years of experience with CRM tools.
- Advise managers and employees on state and federal employment regulations, collective agreements, benefit and compensation policies, personnel procedures, and classification programs.
- Evaluate job positions, determining classification, exempt or non-exempt status, and salary.
- Prepare occupational classifications, job descriptions, and salary scales.
- Assist in preparing and maintaining personnel records and handbooks.
- Prepare reports, such as organizational charts, career path reports, and compensation analysis summaries.
- Verbal and written communication skills, attention to detail, customer service, and interpersonal skills.
- Ability to work independently and manage one’s time effectively.
- Knowledge of legal policies and procedures related to hiring practices (e.G., equal employment opportunity and affirmative action).
- Knowledge of benefit and pay-scale systems.
- Basic mentoring skills necessary to provide support and constructive performance feedback.
- Proficiency with computer applications such as Microsoft Word and Excel.
- Bachelor’s degree in a relevant field or equivalent experience required.
- 5-7 years of customer service-related experience required.
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