Clinical Support Specialist

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• € – Basic (Dependent on Experience & Open to Negotiation)
• Commission (10% – 20%)
• Company Car (Fuel Card, Tolls, Insurance, Maintenance)
• Lunch Allowance / Expense Account (Credit Card)
• Laptop

Role: The Product Specialist will achieve key performance indicators on Product Demonstration and Clinical Support, promoting a range of Surgical Devices to Key Opinion Leaders and Large Hospital Groups across the Territory. There will be 12 weeks of in-hospital observational training, where you will be shadowing another experienced Territory Manager who will be clinically supporting cases. Duties:

• Provide customers with technical advice and appropriate training on the safe and effective use of the company’s products and surgical techniques, primarily in a theatre setting.
• Engage with both existing and new surgeons to develop a robust sales opportunity pipeline and advise appropriate sales leads.
• Support customers with activities relating to the management of the company’s stock and equipment, including consignment inventory, loan kits, and ordering patterns.
• Maintain up-to-date records of customer activity on the company’s CRM system, including information on customer usage, purchasing protocols, and relevant competitor activity, working jointly with the appropriate Territory Manager/Sales Lead.
• In addition to the customer-facing activity, the Clinical Specialist will also support the development of product & procedure knowledge with the sales team. This may include teaching in a theatre setting, classroom teaching, or involvement in our Induction Training Programme.

Products: A range of Surgical Ortho & Implanted Spinal Devices in an Elective Surgical Environment. Experience:

• 2-5 Years of Surgical/Theatre experience (Scrub Nurse).
• Full Clean Driving License.
• Specific experience in Surgical Orthopaedics is essential.
• Open to considering Hospital-based Physiotherapists.

Personal Characteristics:

• Advanced communication & influencing skills.
• Ability to create a positive impact and convey confidence and credibility to others in a Clinical Environment.
• Driven by a desire to succeed and a work ethos to match.
• The motivation to overcome setbacks and rise to a challenge.

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