Account Manager

Full time at Ghobash Group in UAE

Posted on January 28, 2025

Job details

CNS (Computer Network Systems) is a technology company in the Middle East and has over 30 years of successful achievements and long-term partnerships with distinct customers across the region. We are an IT distributor, and our expertise is in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber Security, Digital Infrastructure, Hybrid Cloud, Digital Workplace, Customer Experience, Digital Transformation, and Blockchain. We are part of the Ghobash Group of Companies. CNS spreads across the region with offices in Abu Dhabi, Dubai, Oman, and Kuwait, providing a holistic approach that covers all aspects of information communication technology system integration, consultancy, operation, managed services, and IT outsourcing. CNS also has state-of-the-art network operation centers in Abu Dhabi and Dubai that develop in-house software and applications, providing end-to-end solutions to our customers and partners.

Job Description

The Account Manager will be required to protect CNS's interests focusing on Dubai and Northern Emirates Region, plan and forecast projects from prospective customers, and be responsible for achieving yearly quotas and proposing solutions (technical and commercial) from CNS to prospective customers. The job holder is expected to have experience in the CNS domain (with SIs) and market experience.

Job Responsibilities:

Protect CNS Interests:

Protect and respect CNS confidentiality of all information that is provided or obtained related to all aspects of the business of the company or its partners, distributors, suppliers, and customers.
Comply with all policies and processes within the company and extend full cooperation towards the internal/external audits conducted by the management representatives.
Professionally represent the company's core values.
Comply with ISO within the company.

Plan and Forecast Projects from Prospective Customers:

Be aware and updated on business trends and market changes.
Establish a professional consultative relationship with the client, up to the C-level, by developing a core understanding of the unique business needs.
Have knowledge of competitors in the account to strategically position CNS's products and services better.
Ability to sell the whole portfolio of CNS (Servers, Storage, Networking, Security, Virtualization, Backup, DR, Support, and Managed Services).
Prepare a list of prospective customers and projects expected to finalize within the same financial year.
Create and drive an accurate sales pipeline with accurate account revenue forecasting.
Achieve the target through the planned and forecasted prospects.
Negotiate and win projects from customers that create a financial profit for CNS.

Responsible for Achieving Yearly Quota:

Achieve yearly and quarterly targets assigned by the Sales Manager.
Responsible for winning projects.
Total coverage of assigned market segments and increase the company’s market share in such segments.
Develop new accounts.
Enhance customer satisfaction and build long-term relationships.
Good knowledge of customer requirements and behavior.
Good technical knowledge of the products and services offered by the company.
Ensure that all escalation processes are in use if required.
Engage appropriate resources to build compelling value propositions, deliver sales presentations, negotiate, and close deals.
Support PM, Collection, and Contract Teams.

Propose Technical and Commercial Solutions from CNS to the Prospective Customers:

Professionally represent the company.
Align with principal partners to provide turnkey solutions.
Ensure proposals or any other information is prepared accurately and submitted properly.
Propose solutions based on added values rather than on price.

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Hiring company

Ghobash Group

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Account Manager

Job details

Job Description

Job Responsibilities:

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Hiring company

Ghobash Group

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