Learning & Development Manager

Full time at Rotana Hotels & Resorts in UAE

Posted on January 28, 2025

Job details

Job Description We are currently seeking passionate and dynamic guest-focused Learning and Development professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees. As a Learning & Development Manager, you are responsible for managing the hotel's training function in order to promote the desired work culture. The role involves developing and conducting training courses as well as facilitating training workshops based on operational requirements and will include key responsibilities such as:

Assess current and future training and development needs for the hotel, deliver a variety of professional quality training and development programs, and evaluate the effectiveness of training delivery by managers and supervisors.
Conduct a Colleague Development Needs analysis and prepare an Annual Learning and Development Plan and budget accordingly.
Provide professional internal consulting and conduct off-job training sessions as necessary that create measurable performance solutions and long-term growth and development for all colleagues.
Proactively shape a service-oriented culture within the operation by measuring and monitoring guest feedback and establishing effective means of communicating this to management and other colleagues.
Assist in the selection of Departmental Trainers, then train and develop them through ongoing workshops and monthly meetings.

Skills Education, Qualifications & Experiences You should have three years of managerial experience in a professional training environment with expertise in instructional methods and training techniques including needs analysis, learning theory, group and individual training techniques, as well as training evaluation. You must have a good working knowledge of computers along with excellent communication and presentation skills. Knowledge & Competencies The ideal candidate will be passionate about training and developing others with the ability to conduct and follow structured training programs in a charismatic and enthusiastic way. You enjoy working with all levels of colleagues in a diverse environment, portray superior customer service, interpersonal, team building, and conflict resolution skills and possess the following competencies:

Understanding the Business
Influencing Outcomes
Planning for Business
Team Building
Valuing Diversity
Leading People
Adaptability
Drive for Results
Customer Focus
Managing Operations

#J-18808-Ljbffr

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Hiring company

Rotana Hotels & Resorts

See All Rotana Hotels & Resorts Jobs

Improve your chance to get this job. Do an online course on Learning and Development starting now.

Learning and Development for Carer StudyHub

AED 49
~~AED 955~~

Duration: Upto 2 Hours

Enrol
Team Leader Inspire London College

AED 88
~~AED 598~~

Duration: 40 Hours

Enrol
CIPD Level 5 Organisational L&D We-are-HR

AED 9,851

Duration: Upto 18 Months Live virtual classroom

Get More Info
CIPD Level 7 Strategic L&D We-are-HR

AED 16,657

Duration: Upto 22 Months Live virtual classroom

Get More Info

See all courses

See All Learning Jobs

Learning & Development Manager

Job details

Apply safely

Hiring company

Rotana Hotels & Resorts

Senior Contract Manager

Project Manager

Construction Supervisor Flange Management

Rope Access Project Manager

Engineering Manager

Sr. Reservoir Management

Field Specialist- MPD (Managed Pressure Drilling)

MPD Engineer (Managed Pressure Drilling)

Senior, ESP Engineer

Technical Assistant II - Operations

Operations Coordinator (Oilfield Services) - Middle East

Electrical, Instrumentation and Telecomm (EIT) Inspector

Senior, ESP Engineer

Crew Chief

Job Opportunities for Middle East

Electrical & Instrumentation Designer

Senior Project Controls Engineer

Senior RBI Engineer (Fixed Term - 24 Months)

Graduate Trainee - Engineering (UAE Nationals Only)

Jobs

Courses

Location

Follow us

Home UAE Learning & Development Manager

Home UAE Learning & Development Manager

Learning & Development Manager

Job details

Apply safely

Hiring company

Rotana Hotels & Resorts

Similiar Jobs that might interest you

Senior Contract Manager

Project Manager

Construction Supervisor Flange Management

Rope Access Project Manager

Engineering Manager

Sr. Reservoir Management

Field Specialist- MPD (Managed Pressure Drilling)

MPD Engineer (Managed Pressure Drilling)

Senior, ESP Engineer

Technical Assistant II - Operations

Operations Coordinator (Oilfield Services) - Middle East

Electrical, Instrumentation and Telecomm (EIT) Inspector

Senior, ESP Engineer

Crew Chief

Job Opportunities for Middle East

Electrical & Instrumentation Designer

Senior Project Controls Engineer

Senior RBI Engineer (Fixed Term - 24 Months)

Graduate Trainee - Engineering (UAE Nationals Only)

Why are you reporting this job?

Laimoon Job Alert fresh jobs directly from websites*

Jobs

Courses

Location

Follow us