Secretary/Receptionist

At Eastern Sands, we are looking for a female Philippina Secretary/Receptionist. We consider our Secretary to be the face and voice of our organization. You will be the first point of contact for all our clients who contact us. Good experience in sending professional emails is required. You will also be responsible for assigning clients to our team of Sales Specialists and ensuring that they follow up with all clients in a timely manner. You should be confident and comfortable in networking and coming up with win-win solutions for both the organization and owners. Must be fluent in English and proficient in French. You will have at least 2 years of experience in this role.

Responsibilities and Duties

• Send professional emails in English.
• Receive all inquiries and gather full information and details regarding the units for sale or lease.
• Provide the inquiries to the Sales Team with full information of the Client (Date; Source of call; Customer Name; Contact Details (Mobile Number & Email Address); Property Details (Location/Reference Number/Budget); Sales In charge).
• Have thorough knowledge of lease and sales terms, specifications, and all community policies.
• Be knowledgeable about required telephone and sales techniques.
• Have a thorough knowledge and details on Masterkey for data entry.
• Submit a Daily Activity Report.
• Regularly check the market for current market prices and new developments in Abu Dhabi.
• Follow up and check the status of inquiries after informing the sales in charge and get feedback from the Client on how the Sales Team handled the inquiries after closing the deal.
• Keep all Client information strictly confidential between yourself and the Management.
• Accurately report on the number of inquiries received and handled daily.
• Manage stationery (Order, Purchase Distribution).
• Manage documents (Company Agreements, Company Documents, etc).
• Perform personal assistant responsibilities as needed, such as typing emails or letters, answering the phone and taking messages, opening, sorting, or answering mail, scheduling appointments, or any other clerical work. Assist with administrative tasks, such as creating documents and PowerPoint presentations, assisting with bookkeeping, organizing and managing files, or performing Internet research.
• Perform duties as instructed by the Sales Director and General Manager.
• Report directly to the Office Manager.