Shared Services Administrator

Client Experience Although you will not work in an external client role, your ‘customer’ is our epic Amplify Team and you will assist them with the same client experience that we give to our customers. People before numbers, timely responsiveness, and a general love for what we do. Job Description We are seeking a detail-oriented and proactive Shared Services Administrator to manage administrative operations, handle routine HR tasks, and perform basic transactional accounting in a virtual office environment. This hybrid role combines administrative expertise, HR knowledge, and foundational accounting skills to support the efficiency and productivity of our remote team. The ideal candidate is tech-savvy, highly organized, and capable of maintaining confidentiality while juggling multiple responsibilities. Key Responsibilities: Human Resources (HR) Responsibilities

• Manage employee lifecycle processes, including onboarding, offboarding, and maintaining accurate digital personnel records.
• Manage, maintain and execute employment contracts.
• Administer benefits enrollment, updates, and employee inquiries, ensuring compliance with company policies.
• Assist with drafting and distributing HR communications, such as policy updates, training schedules, and employee engagement initiatives.
• Support recruitment efforts, including posting job openings, scheduling virtual interviews, and conducting reference checks.
• Assist with the coordination of employee performance management processes

Administrative Responsibilities

• Serve as the primary point of contact for administrative inquiries, ensuring prompt and professional responses.
• Organize and maintain digital filing systems, ensuring easy access to important documents.
• Schedule and coordinate virtual meetings, events, and appointments using online calendar tools.
• Managing events, including set up, organizing catering and tear down and clean ups after events.
• Manage virtual office tools and platforms, ensuring seamless collaboration among team members (e.G., Microsoft Office Suite).

Accounting Support Responsibilities

• Perform routine tasks for accounts payable and receivable, ensuring accuracy in the accounting system.
• Assist in AR collections and support with Amplify Experience Delivery Teams and the Controller
• Reconcile invoices, receipts, and financial transactions.
• Assist with processing payroll, including time tracking and expense reimbursements.
• Prepare basic financial reports and summaries for management review.

About You:

• You are gritty, passionate, and have a growth mindset while being open to feedback and learning
• You have strong communication skills, including clear and concise documentation
• You can work independently but have the courage to ask for help when necessary
• You value being collaborative, courageous, curious, and candid while always focusing on building a connection
• You are coachable and willing to learn and optimize your process and follow it
• You can work in a remote environment
• You will work closely with the Controller, the Chief Financial Officer (CFO) and the Executive Leaders

Highly desired skills:

• Proficiency in virtual collaboration tools (e.G., Microsoft Teams, Zoom).
• Experience with HRIS and payroll software.
• Familiarity with accounting software (e.G., NetSuite).
• Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook) and Microsoft Teams Workspace.
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• High attention to detail and commitment to maintaining confidentiality.

Three skills you will Amplify in this role:

• Communication and Relationship Building
• Time Management and Prioritization
• Technical Proficiency and Adaptability

Would we make a good match? Apply via email to lyndseyhoff@amplifyadvisors.ca with your LinkedIn profile and either a PDF or video resume. Special Instructions: Instead of a drab and boring old cover letter, please tell us a story about one of the following:

• What was the best service you have ever received? Why?
• A time you went above and beyond for a customer.
• Why should we hire you?

Location: We are a remote, work-from-client organization based in Calgary. The Finance Shared Services Administrator will usually work from home (or anywhere). There will be expectations to be available for events, including after-hours, which will primarily be held in Calgary. There will be opportunities to work in downtown Calgary from Amplify's office and in-person meetings with the team. Salary expectations: We are looking at a base salary between $60,000 – 65,000, depending on the successful candidate's experience. Timing: We are ready to hire immediately. We support professional notice for candidates in a current role. A start date in February is anticipated but we are flexible.