Payment Specialist
Full time
at Addex Sdn Bhd
in
Malaysia
Posted on January 27, 2025
Job details
- Handling and monitoring clients’ deposits and withdrawals, making sure they are carried out as per relevant regulations and guidelines
- Update the Platform systems with relevant information
- Handle any client requests/complaints and perform a timely investigation
- Assisting Onboarding/Support in replying to client queries
- Collaborate/Assist the Compliance and Risk Team regarding specific clients
- Conciliating with customers and service providers on payment issues via different channels
- Other ad-hoc duties as per management’s request
; JOB REQUIREMENTS:
- Minimum 1-year experience in a relevant position in the Finance industry will be considered an advantage
- Computer literacy with excellent working knowledge of Microsoft Office applications (particularly Excel)
- University / College Degree in Business / Economics / Finance or any relevant field
- Experience in a client facing position will be considered an advantage
- Fluent verbal and written English (additional languages are an advantage)
- Ability to work from 12:00 PM to 8:00 PM, Monday to Friday, including public holidays. (Training hours are 8:00 AM to 5:00 PM, transitioning to the 12:00 PM to 8:00 PM schedule upon completion).
- A team player with excellent communication skills
- Attention to details
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