Engineering Manager

Get To Know Us First! Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell. Our IVA is transforming financial institutions’ call centers from a cost to a revenue center. Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. We are 160+ people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs and many who have been previous part of early-stage startups. We have grown 1800% in the last one year. Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues. We have grown 1800% in the last one year & are in the top 100 fastest-growing Fintech in Silicon Valley. We are a fully remote team Careers - LinkedIn - Do You Make the Cut? We are looking for an exceptionally smart, articulate and ambitious individual to join our Engineering Implementation team. If this is you, you will be working on real strategy making and development work together with the company’s top leadership. In this position, you will help drive momentum and rhythm by scoping and evaluating key options through a structured outcome-orientated approach, creating specific implementation plans and governance structures, and generating transparency through measurement and feedback. What You'll do:

• Planning and execution of strategies for completing projects on time.
• Researching and developing technical designs and architecture.
• Determining the need for training and talent development.
• Providing the clear direction to the teams.
• Planning and Prioritization of Technical Backlog.
• Hiring and grooming of team members.
• Collaborate effectively with Product, Program, Support and Operations team

• Master's / bachelor’s degree in engineering from reputed colleges.
• Requires 10+ years commercial application development experience utilizing NodeJS.
• Working experience on the configuration management and build/release planning & management
• Proven track record of successfully delivering SAAS products to multiple customers.
• Having participated in product building or having work experience in a startup company is of added advantage.
• Working experience in any cloud environment and exposure to AWS cloud would be an advantage.
• Experience in application deployment including configuration, deploying and debugging.
• Key requirement is an ability to quickly learn and stay current with new technologies.
• Experience with JavaScript related technologies like NodeJS.
• Proven ability to collaborate broadly with a flexible, positive attitude and ability to get results.
• Proven track record of hiring and training the right people for the team.
• Should be well versed in agile methodologies and should plan and execute the sprints.
• Exposure to product implementation.
• Exceptional oral and written communication skills; ability to communicate to the senior executive level and external stakeholders.
• Exposure to debugging & resolving production issues
• Strong strategic, analytical, and critical thinking skills; ability to break down complex problems and formulate plans.
• Prior experience being part of a product development team is a big plus.
• Exposure to performance tuning & resolving production issues in previous engagements is a plus
• Exposure to working on high volume data driven applications will be a plus.

• Remote First Policy
• Comprehensive Insurance Policy
• A chance to have a big impact early in your career