Bilingual (En/Fr) Proofreader
Job details
Notified, a segment of West Technology Group, is hiring a Proofreader. Fluency in English and French are required. Compensation : $25.00 per hour Shift: Monday – Friday, 3: 00p – 11: 30p Eastern Time Location: This position will be based in our office in Toronto located at 155 University Avenue. We offer a hybrid work schedule; Tuesday, Wednesday & Thursday in the office with the option of working remotely on Monday & Friday. However, due to the shift time we will consider fully remote anywhere in North America. As a Bilingual Proofreader on the global Editorial Team, you will report to a Team Lead and will play a key role in helping drive clients’ PR distribution services. You will review and format clients’ press releases under pressing deadlines and distribute them via their global network to journalists, terminals and websites. This position involves high concentration in editing and customer service. While this position does not offer original writing skills, there are opportunities to specialize in areas around newswire distribution and provide consultation to our clients. GlobeNewswire clients range from C-Suite executives to PR professionals, across multiple industries. We service both PR and IR companies. Essential Duties:
- Review clients’ press releases for grammatical errors, spelling errors, and inconsistencies. Does not involve fact-checking.
- Format press releases to match the client’s original version as closely as possible.
- Support clients with a range of requests and enquiries via phone and email.
- Assist with our clients’ regulatory needs, such as SEDAR and EDGAR filing.
- Assist with our clients’ account maintenance, such as managing email lists, adding new users and accounts, and managing multimedia libraries.
- Embraces collaborating with teammates and across departments.
- Knowledge of other Notified products.
- Act as our clients’ primary contact, supporting our clients’ administrative and consultative needs in addition to press release service requests.
- The starting time for this position may be any time of day.
- Ability to work occasional overtime during high volume periods.
- Required to work occasional weekend on call shifts, holidays and occasional remote monitoring shifts outside your typical schedule each year.
- Bachelor’s degree from an accredited college or university with major course work English, Communications, Journalism, Marketing or related field required. Equivalent work experience in a similar position may be substituted for education requirements.
- 1-2 years of professional experience required (previous newswire experience a plus).
- Customer service experience in a fast-paced environment required.
- Fluency in English and French required
- Projects self-confidence, enthusiasm, and a positive, can-do attitude.
- Excellent multi-tasking skills.
- The ability to maintain focus in stressful situations.
- Exceptional time-management skills, ability to prioritize assignments and meet deadlines.
- Global collaboration with team members in 17 countries
- Trouver les erreurs de grammaire et d’orthographe ainsi que les incohérences dans les communiqués de presse des clients sans toutefois en faire la vérification des faits.
- Formater les communiqués de presse pour qu’ils correspondent le plus possible à la version originale du client et aux standards de l’industrie.
- Communiquer avec les clients par téléphone et par courriel.
- Assister notre clientèle avec ses besoins réglementaires, tels que les dépôts SEDAR et EDGAR.
- Aider à la maintenance de comptes clients, comme la gestion des listes de diffusion, l’ajout de nouveaux utilisateurs et de comptes et la gestion des bibliothèques multimédias.
- Favoriser le travail d’équipe.
- Connaître les autres offres de service de Notified.
- BA en langue, en communication, en journalisme, en marketing ou expérience connexe.
- 1 à 2 années d’expérience professionnelle (antérieurement dans un fil de presse, un atout).
- Expérience en service à la clientèle dans un environnement à évolution rapide.
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