Embedded Security Systems Technician

At Securitas Technology, we are at the forefront of delivering cutting-edge security solutions to a range of global clients. Our mission is to safeguard the future of businesses, integrating advanced technology with human insight to create unrivalled security ecosystems. As we expand our team to serve multinational enterprise clients, we seek a Security Systems Technician to lead our efforts in delivering exceptional security solutions worldwide. As part of our continued growth, we are seeking a skilled Embedded Security Systems Technician based in London, with opportunities to work on projects across the EMEA region. The Embedded Security Systems Technician will support our client’s Corporate buildings in Europe, focusing on the maintenance, support, and installation of physical security systems. The role includes scheduled and reactive maintenance, preventive maintenance, and installation services for various security technologies. The engineer will be based at a designated site location and will work closely with local and global teams to ensure the ongoing functionality and security of all installed systems. Client’s needs are rapidly changing in this dynamic work environment, and it is essential to maintain a flexible, logical, open-minded, and adaptive approach. By combining your skills, creativity, and customer focus, you will support and ensure competitive, technical solutions are deployed in line with our Global standards and in the process deliver a world-class service. Role Responding to service requests, providing customers with technical support for installed systems within and around the geographical area to which they are assigned. Working closely with the Service Coordinator, performing the daily activities assigned to the role. At the discretion of the client, responding to a high-priority issue at any time during working hours. Service and support systems by carrying out scheduled and/or preventative maintenance tasks as requested by the client. Onboarded by the client as a badged vendor, using client-supplied laptops to perform daily work activities. Engaging with partner teams to coordinate and support all physical security systems activities. Maintaining system health by performing regular checks and updating documentation as necessary. Troubleshooting and resolving system issues, ensuring compliance with service level agreements. Conducting routine maintenance on various security systems, including but not limited to access control systems, video management systems, and perimeter intrusion detection systems. Responding promptly to system failures and performing diagnostics and repairs to restore functionality. Documenting all actions taken during reactive maintenance and providing reports as required. Ensuring compliance with all environmental, health, and safety regulations at the local site. Minimum Hiring Standards Must hold or be able to obtain a valid driver’s license or equivalent. Must have the legal right to work in the country where the position is located. Must have the ability to speak, read, and write English proficiently. Must be willing to participate in the Company’s pre-employment screening process, including drug screening and background investigation. Education/Experience Certified as a Lenel Expert. Preferably certified as Axis advanced/certified professional. 5+ years of experience in high-end security integration. Experience with CCTV, Intruder, access control systems. Experience with enterprise-wide physical security systems. Strong knowledge of IP-based systems, network integration, and PoE technologies. Experience with additional security brands like TRAKA, Bosch. Excellent problem-solving and troubleshooting abilities. Ability to read and understand technical schematics and project documentation. Experienced user of Microsoft suite of business applications, like PowerPoint, Excel, and Outlook. Special Requirements Able to travel (domestic, as required) approximately, occasionally with limited notice. Securitas Values: Integrity: Upholding the highest ethical standards. Vigilance: Staying alert and proactive in all situations. Helpfulness: Being supportive and considerate in every interaction. About Our Team: At Securitas Technology, we believe in the power of our people. Our team is a diverse group of professionals dedicated to fostering a supportive and inclusive workplace. We value collaboration, innovation, and continuous improvement, always seeking new ways to enhance the customer’s experience. Securitas Technology is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #J-18808-Ljbffr