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Executive-Event Sales

Full time at marriott international in Saudi Arabia
Posted on January 25, 2025

Job details

Job Number: 25011617 Job Category: Sales & Marketing Location: Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al Khobar, Saudi Arabia, 34447-2901 Schedule: Full Time Located Remotely? N Position Type: Non-Management

Responsibilities

Contact the appropriate person or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve calls, requests, or guest issues. Utilize sales techniques that optimize revenue while maintaining existing guest loyalty to Marriott, including upselling techniques. Determine and grant gifts to guests as a thank you for being our customers (e.g., reward points, show tickets, gift certificates). Promote brand image awareness both internally and externally. Process requests to redeem Marriott Rewards points. Process all room reservations, requests, changes, and cancellations received via phone, fax, or mail. Enter Marriott Rewards program information using appropriate software when taking guest reservations. Attend to, register, and process all calls, requests, questions, or concerns from guests. Perform general office tasks to support Sales and Marketing (e.g., filing, emailing, transcribing information, sending faxes). Assist management in training and motivating employees; serve as a role model. Comply with all company policies and procedures, ensuring that uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Greet and acknowledge all guests according to company standards; anticipate their service needs and respond to them with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer phones using appropriate etiquette. Cultivate and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure they meet expectations and standards of quality. Read and visually verify information in various formats. Move, lift, transport, push, pull, and place objects weighing 10 pounds or less without assistance. Execute other reasonable job duties as requested by supervisors.

Minimum Qualifications

Education: High school diploma or equivalent GED. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience required. Licenses or Certifications: None. Marriott International is an equal opportunity employer. We believe in the importance of hiring a diverse workforce and supporting an inclusive culture that puts people first. We are committed to respecting the principle of non-discrimination for any protected reason, such as disability and veteran status or any other situation protected by applicable laws. At Aloft, we are not your typical hotel, but we are not complicated either. Our goal is to be the base and starting point for guests. Whether they are taking the dog for a walk and returning for a drink or wrapping up a day full of meetings with colleagues, or visiting family, friends, or their favorite group, we offer a connection point with others and the surrounding area with modern design and plenty of personality. We seek confident and self-assured individuals who are not afraid to think outside the box. If you are excited about the prospect of connecting with others, Aloft Hotels is ideal for you. By joining Aloft Hotels, you join a portfolio of brands with Marriott International. You will be where you can do your best work, you will start fulfilling your purpose, you will be part of an amazing global team, and you will become your best self. #J-18808-Ljbffr

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