Ecommerce Manager

Job Title: Ecommerce Manager Company: Nest Designs Location: Hybrid - Richmond, BC About Us: Nest Designs & Petite Revery specialize in baby and kids' organic cotton and bamboo clothing and sleepwear. Based in Richmond, BC, we focus on creating premium, sustainable products that families love. We are looking for a passionate, experienced Ecommerce Manager to join our team and help us grow our online presence and sales. About the Role: As our Ecommerce Manager, you’ll play a pivotal role in driving the online success of Nest Designs and Petite Revery. Reporting directly to leadership, you’ll be responsible for owning the ecommerce strategy from end to end. This is a hands-on role where your expertise will shape the future of our online store, making it a top destination for parents seeking sustainable and stylish clothing for their little ones. You will work closely with cross-functional teams and our development agency to ensure our website is optimized for growth, from boosting conversion rates to launching impactful product promotions. Your deep understanding of Shopify and ecommerce best practices will empower you to make data-driven decisions that enhance the customer experience and drive revenue. In this role, you’ll also oversee a small but mighty team, fostering a collaborative environment that encourages creativity and efficiency. With your leadership, we’ll achieve ambitious sales targets and continue to solidify Nest Designs as a leader in the baby and kids' apparel market. We’re looking for someone who not only has the technical skills but also shares our passion for quality, sustainability, and customer satisfaction. If you’re eager to make a meaningful impact and help shape the future of a growing brand, this is the opportunity for you. Key Responsibilities:

• Develop and execute strategies to meet or exceed online sales targets.
• Manage and optimize our Shopify site to improve conversion rates, AOV, and customer experience.
• Leverage analytics tools to monitor KPIs, generate detailed reports, and inform business decisions.
• Collaborate with the development agency to prioritize and implement site enhancements that align with sales goals.
• Identify and explore new ecommerce channels or opportunities to drive growth, including marketplaces, partnerships, and emerging platforms.
• Manage day-to-day ecommerce operations, ensuring a seamless customer experience.
• Oversee and support one direct report, providing mentorship and clear direction.
• Collaborate with internal teams on product launches, promotions, and email marketing campaigns.
• Stay up to date on ecommerce trends, emerging technologies, and best practices.
• Manage budgets and forecast sales and revenue growth.

What We’re Looking For:

• 5+ years of experience in an ecommerce management role, ideally within retail or apparel.
• Proven experience managing Shopify stores; familiarity with headless sites is a strong asset.
• Highly analytical, with a strong command of tools like Google Analytics, Shopify Analytics, and Excel.
• Excellent multitasking and organizational skills.
• Experience working with external developers and agencies.
• Strong leadership skills with experience managing and mentoring team members.
• Detail-oriented, resourceful, and a team player.
• Comfortable working in a hybrid setup, commuting to our Richmond, BC office at least 3 days per week.

Why Join Us?

• Work with a collaborative and creative team.
• Competitive compensation package, including benefits.
• Opportunity to play a key role in a growing business.

Nest Designs and Petite Revery are equal opportunity employers. We respect the dignity and worth of every individual in the workplace and value the importance of diversity, fairness, and trust. We offer a dynamic work environment and a competitive compensation package. Our goal is to attract, develop, and engage employees with exceptional ability and diverse backgrounds. ------------- At Nest Designs and Petite Revery, we prioritize family and foster a supportive, balanced work environment. Our culture blends collaboration and innovation, with flexibility that allows employees to work at their best. We seek driven, motivated self-starters ready to contribute to a high-growth, dynamic company. If you’re highly motivated, and ready to drive results, let’s talk. Job Type: Full-time