Bilingual Administration Representative - Banking
Job details
*Please note that this is a 6-month contract, and bilingual (English and French) is required.* JOB STATEMENT : Reporting to the Manager, Banking and working in a fast-paced environment, the Administration Representative will be responsible for processing all banking related functions. This highly motivated and energetic candidate must have a keen eye for detail and a penchant for accuracy. The candidate will be responsible for taking the initiative for resolving issues in a proactive manner. ESSENTIAL FUNCTIONS :
- Processing of payment request for registered and non- registered accounts;
- Processing internal transfer movements;
- Daily monitoring of delinquent accounts;
- Validating and approving banking information against void cheques on a daily basis;
- Updating banking information and Trustee Fee payment methods;
- Validating and approving cheque deposits into the client account on a daily basis;
- Processing of Managed Account set up, updates and fees in the Dataphile module;
- Reviewing, investigating and manual posting of all fee item exceptions on a monthly basis;
- Adhering to allpolicies and work efficiently within required service level agreements;
- Tracking and following up on delay in processing items; and
- Performing other duties as assigned.
- Post-secondary education
- 2 – 4 years similar experience within the investment industry
- Strong customer focus, service orientation and professional acumen
- Strong attention to detail; problem solving and analytical skills
- Strong knowledge of Microsoft Office
- Excellent communication, organizational and listening skills
- Dedicated team player with the ability to take the initiative and be independent
- Knowledge of Dataphile is an asset
- Bilingual (English and French); required.
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