Manager Project Management

Company Overview EverAI Labs , a group company of Everise Inc., is an upcoming startup in the customer service industry, dedicated to enhancing operational efficiency and workforce development through innovative automation solutions. We are developing a comprehensive set of platforms that focuses on using the latest technology to enable our clients deliver better and faster customer experience . Position Summary: The Manager – Project Management is responsible for the overall direction, coordination, implementation, execution, control, and completion of one or more specific projects- ensuring consistency with company strategy, commitments, and goals. Serves as a primary point of contact for internal as well as external stakeholders and clients during the implementation phase of each project and includes day-to-day interface on project commitments and updates, leading stakeholder and client meetings, ensuring project delivery is appropriate, timely, and accurate. Principle Accountabilities:

• Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation
• Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget
• Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met
• Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes
• Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks
• Structure and manage integrated, multitrack performance databases for digital, print, social, broadcast, and experiential projects
• Develop and maintain partnerships with third-party resources, including vendors and researchers
• Assign and monitor resources to ensure project efficiency and maximize deliverables
• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan

• Critical thinking and problem-solving skills
• Planning and organizing
• Decision-making
• Effective interpersonal & communication skills
• Influencing and leading
• Conflict management
• Ability to work in a high-stress work environment

• Experience: Minimum 5 years in Project Management
• PMP Certification
• Project Management experience in application deployment
• Knowledge of both theoretical and practical aspects of project management
• Knowledge of project management techniques and tools
• Direct work experience in a project management capacity
• Proven experience in people management
• Proven experience in strategic planning
• Proven experience in risk management
• Amenable to working in a hybrid setup with the office located in Bangalore