African Safari Expert - FITs & B2C experience

African Safari Expert - FITs & B2C experience.

Northern Suburbs, CPT – Hybrid/ Remote (Will consider candidates outside of CPT) Working on weekends and public holidays (roster basis) Salary – Highly Negotiable on exp. + Monthly Commission + Benefits The ideal candidate will have a proven track record of achieving monthly targets and conversion rates, achieving high service levels, and acquiring and maintaining client and supplier relationships.  A positive, can-do attitude. Will consider candidates outside of CPT. Requirements: • Tertiary qualification in Travel and Tourism • FITs & B2C Safari Sales experience (Direct Safari package sales to the consumer/clients) - Essential (More inbound than outbound experience would be preferred)• Tour plan, Travelyst, CRM, Google workspace • Strong knowledge of African destinations, logistics and properties – Experience in Southern and Eastern Africa Safari and a bit of Indian Ocean Islands. • 5+ years’ experience in the tourism industry specifically selling African safaris. • 5+ experience in a sales environment dealing with direct consumers. Skills, Knowledge & Attributes: • Excellent written and verbal communication skills. • Superior interpersonal and organisation skills • Ability to meet deadlines, accept challenges and work under pressure. • Driven sales and customer service skills • Capable of self-management & self-actualization • Highly flexible with ability to work in a fast-paced and dynamic environment. • Diligent, high degree of perseverance and attention to detail Responsibilities: • Manage the entire client interaction from enquiry to post travel. • Sharing your first-hand knowledge of African destinations with potential clients • Preparing exceptional quotations and itineraries matching clients’ expectations and budget • Managing the entire booking process with a high level of attention to detail • Invoicing and collecting client payments. • Ensuring all travel documents are accurate and of the highest standard. • Providing top-level customer support at all stages - before, during and after travel • Meeting all monthly sales targets • Going the extra mile to ensure exceptional customer service and a wow factor to all our clients. • Manage all internal systems and procedures efficiently and effectively.