Omnichannel Intern, Digital Experience

[What the role is] The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with rewarding, impactful deliverables that improve the lives of the community. With caring colleagues, you will be in an ideal environment for professional development, innovation and impact. We can offer you:

• A chance to Impact the Community, bridge gaps and empower everyone with the opportunity for learning and discovery.
• An opportunity to Innovate and Push Boundaries. We value ideas, curiosity and a passion for innovation to transform our libraries and archives.

An organisation that Cares for your Growth and Wellbeing through investment in staff development and wellbeing in a supportive and collaborative environment. You will be working on the NLB’s Omnichannel UX Journey Mapping, UX Research, Design and Assessment as an Intern under Digital Experience. [What you will be working on] Conduct environmental scans and reports and perform UX validation studies. Design and build mockups and prototypes. Present and refine research outcomes, develop and obtain approval to test out hypothesis. Assist in the development of UX Journey Map and Product Roadmap. Assist in the processing of data and metrics for analysis and reporting purposes Maintain and update graphics and maps. [What we are looking for] To be a successful candidate, you will need to: Students from Computer Science, Interactive Media and Game Development related courses preferred. Interest in User Experience or Product design. Proficiency in data analysis and basic research tools. Strong writing and basic design skills for marketing content. Organizational skills for tracking tasks and meeting deadlines. Familiarity with social media and user engagement strategies. Ability to identify issues and suggest data-driven solutions. Basic familiarity with digital platforms and office tools. Awareness of user needs and experience principles. Willingness to learn quickly and work in a dynamic environment. Shortlisted candidates will be contacted for an interview. Duration: min 12 weeks #J-18808-Ljbffr