Level2 Helpdesk Desktop Support | 18 Days Leave + Medical Benefits | Jurong - BY
Job details
Hiring on behalf of a US Fortune 500 MNC Key Details: Up to $4,500 monthly + completion bonus 1 Year contract, renewable Monday to Friday, 8.15am to 5pm MUST have Level 2 experience 18 Days Annual Leave Gul Circle, transport provided at CCK/Boon Lay/Jurong East/Outram Park/Bedok MRT Job Description: Provide Level 1 and 2 IT support for Data Center and Singapore sites, using ServiceNow for ticketing. Troubleshoot and escalate issues to relevant teams (e.g., Network, Server). Manage hardware deployment, asset management, and Cisco IP phone replacements. Assist with IT projects, procurement, and setup of IT equipment (printers, new hires). Coordinate with IT service providers and provide daily/weekly updates to the team lead. Requirements: Level 2 experience required Experience with IT ticketing systems (e.g., ServiceNow ) and remote support tools (e.g. TeamViewer) Experience with setting up PCs (desktops and laptops) from initial setup to deployment. Familiar with IT infrastructure components, including hardware (desktops, laptops, servers, network devices) and software (operating systems, applications, network protocols). If you are keen to explore this career opportunity, kindly send a copy of your resume to dawsongoh@rapidrecruitmentasia.com or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified. Chan Ku Ci - R22111446 EA License No: 16C8261#J-18808-Ljbffr
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