IT Onsite Support Engineer

You will be working for an IT service provider operating worldwide supporting our operative team in handling our international projects. As Onsite IT Support Engineer, you will be providing 2nd line onsite technical support to enterprise users of desktop/laptop/PC, assisting with building and deployment of new desktop/laptop hardware, supporting mobile devices, and managing tickets using the company’s chosen IT ticketing tool. You will also coordinate and communicate with the central helpdesk team. This is an excellent opportunity for an experienced IT Support Engineer to take the next step in their IT career and you will: Provide technical support to end users on desktops, laptops, printers, handhelds, and smartphones. Troubleshoot hardware-related issues and replace parts if needed. Troubleshoot software-related issues and apply fixes. Work with team members in completing job assignments. Follow processes to attend assigned jobs and escalate issues. You already have: Strong technical skills in troubleshooting issues related to desktops, laptops, printers, handhelds, and smartphones. 1-5 years of experience with end user support. Strong technical skills in Microsoft Windows operating systems and business productivity applications (i.e., MS-Office). Collaboration experience including knowledge of remote control of PCs. Strong customer service skills. Attitude as a team player. Fluency in both written and spoken English. ONLY open for Singaporeans / Permanent Residents. If you are interested, let us know by simply clicking the 'APPLY NOW'. Maddy Lai is responsible for this position. She is a member of our Recruiting Team and is looking forward to receiving your message. #J-18808-Ljbffr