Head of Managed Security Services

Get AI-powered advice on this job and more exclusive features. Job Summary T-Systems Singapore is seeking a dynamic and highly skilled Head of Managed Security Services (MSS) to lead our security offerings across Singapore and the broader SEA region. The ideal candidate will have a proven track record in delivering advanced security solutions, exceptional leadership capabilities, and deep technical expertise, especially in SOC management, AI-driven technologies, and emerging security trends. This role is pivotal in shaping and executing our go-to-market strategy, ensuring T-Systems is recognized as a leader in managed security services in the region. Key Responsibilities Strategic Leadership: Develop and execute the overall strategy for T-Systems’ Managed Security Services within the SEA region. Build a compelling value proposition for our MSS offerings, aligning with market demands, organizational goals and manage the P&L. Drive innovation by incorporating advanced technologies such as AI, machine learning, and automation into the security services portfolio. Operational Excellence: Oversee the design, implementation, and operations of Security Operations Centers (SOCs) process, ensuring they meet global standards. Ensure delivery excellence and customer satisfaction through robust governance, KPIs, priority 1 incident response and SLAs are met. Collaborate with cross-functional teams to integrate security services into T-Systems’ broader service offerings. Go-to-Market Expertise: Lead and support the sales and pre-sales teams in developing market penetration strategies and customer acquisition plans. Act as a thought leader representing T-Systems at customer engagements. Identify and capitalize on emerging trends to create competitive differentiation and expand the MSS footprint. Build, mentor, and manage a high-performing team of security professionals, including SOC managers and technical experts. Foster a culture of innovation, collaboration, and excellence within the security organization. Serve as a trusted advisor to key clients, ensuring alignment of their security requirements with T-Systems’ solutions. Manage escalations and build long-term relationships with customers to drive loyalty and repeat business. Key Qualifications and Experience Technical Expertise: Minimum of 8-10 years of experience in cybersecurity SOC management with at least 5 years in a leadership role within a systems integration, IT consulting, or MSSP environment. Strong technical background with prior experience in a SOC environment. Deep understanding of advanced security technologies, including AI-driven and machine learning solutions, threat intelligence platforms, and EDR/XDR solutions. Business Acumen: Demonstrated experience in go-to-market strategy development and execution within the SEA region. Proven ability to align technical offerings with business outcomes and customer needs. Leadership Skills: Exceptional leadership and team management skills, with a history of building and leading successful teams. Experience in fostering collaboration across multidisciplinary teams and geographies. Industry Knowledge: In-depth understanding of regional cybersecurity regulations, compliance standards, and threat landscapes. Strong connections within the SEA security community. Educational Background: Bachelor’s degree in Computer Science, Information Security, or a related field. Industry certifications such as CISSP, CISM, or equivalent are highly desirable. Seniority level Director Employment type Full-time Job function Business Development and Strategy/Planning Industries IT Services and IT Consulting #J-18808-Ljbffr