Housekeeping Attendant
Full time
at Hyde Johannesburg Rosebank
in
Qatar
Posted on January 25, 2025
Job details
Company Description The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant entertainment programs, and the trendy and distinguished ALL INCLUSIVE food and beverage concepts with 378 beautifully appointed guest rooms, dream bedding, and a luxurious atmosphere. Join our motivated and vibrant team as Housekeeping Attendant and build your career with us. Job Description The main job responsibilities include but are not limited to:
- Get assignment sheet from Housekeeping Office.
- Take note of all guest requests & instructions provided by Housekeeping Supervisor.
- Attend the communication meetings of her/his section.
- Proper stock of guest amenities, cleaning supplies, mini bar, and clean linen are arranged well on the trolley before starting the work.
- Check and make note of all the rooms with MAKE UP sign.
- Check and make note of all the rooms with “Do Not Disturb” sign before the end of the shift and respect the DND sign.
- Personally supervise the end of day closing of the service area and ensure that all equipment is in the appropriate place and nothing is left around that can be hazardous.
- At the end of the shift or the day, communicate all information that the next shift or the supervisor needs to know for the smooth running of operations.
- Report to Housekeeping Supervisor in case guest valuables are exposed.
- Attend to the guest, acknowledge guests immediately by establishing eye contact and greet them in a friendly manner. Provide all guests with professional service.
- Clean the bathroom, walls, and bathtub thoroughly; after cleaning the bathtub, look for hair. Replace fresh towels, amenities, and report any maintenance issues to Housekeeping.
- Remove rotten flowers, wash the flower vase, and place fresh flowers.
- Make up the bed; clean the bedroom and refill stationery, matches, and mini bar.
- Follow the policy of entering/leaving guests’ rooms.
- Follow Key Issue Policy.
- Service-focused personality is essential.
- Previous experience in a similar role in a 5* hotel is an asset.
- Strong interpersonal skills with a passion for service.
- Good communication skills with the ability to speak fluent English.
- Physically active and efficient.
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