Software Engineer

Role: Software Engineer Location: Preference for Toronto, but can do Remote for right candidate Type: Full-time 👋 About Frate Frate is a venture-backed startup helping automate and optimize returns for ecommerce brands. We’re tackling the trillion-dollar returns market worldwide, helping brands save money and time while making reverse logistics a key part of their mission to become more sustainable. At Frate, we value ownership, collaboration, and continuous improvement. We encourage team members to share their perspectives openly and take initiative in shaping our product and culture. As a fast-growing startup, we’re building a team of bold innovators to redefine returns management. 📽 Check out this 2-minute video to learn what we do and why Frate matters. 📽 Check out this 2-minute video to see the impact we’ve made for one of our favorite customers. About the Role We’re looking for a Software Engineer to join Frate and help us build the future of returns management. This role is critical to scaling our product and delivering a seamless experience for merchants and their customers. You’ll work closely with the CTO and founding team to design, develop, and deploy new features, optimize our platform, and ensure we stay ahead of the curve. As an early team member, you’ll have the opportunity to work across the stack, shape the technical roadmap, and make a significant impact on both the product and the company’s growth trajectory. Key Responsibilities

• Design, develop, test, and deploy new features across our platform, ensuring scalability and performance.
• Optimize and maintain existing code, ensuring reliability and efficiency.
• Work closely with cross-functional teams, including the CEO, to incorporate customer feedback and enhance the user experience.
• Take ownership of projects from conception to deployment, contributing to both front-end and back-end development.
• Identify and address technical debt, prioritizing maintainability and scalability.

• 5+ years of professional experience in software development, ideally in a startup or SaaS environment.
• Proficiency in modern programming languages and frameworks (e.G., TypeScript, Python, React).
• Strong understanding of databases (SQL and/or NoSQL) and designing scalable architectures.
• Ability to write clean, maintainable, and testable code.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and the ability to work effectively in a collaborative environment.

• Experience with Shopify or other e-commerce platforms.
• Familiarity with AI/ML applications or image processing tools.
• A background in building customer-facing applications with high availability and performance.

• You love solving complex problems and thrive in a fast-paced, dynamic environment.
• You take pride in delivering high-quality, impactful solutions that customers love.
• You’re eager to learn, adapt, and grow alongside a high-performing team.
• You balance big-picture thinking with meticulous execution.
• You’re comfortable taking ownership and driving projects forward independently.

• You prefer a highly structured, low-change environment.
• You’re not comfortable taking ownership of tasks and prioritizing independently.
• You’re focused more on individual success than team outcomes.

• Competitive compensation package.
• 3-weeks vacation plus extended long weekends.
• 4% RRSP matching.
• A small, collaborative team where your voice matters and your impact is tangible.
• Opportunities to grow into leadership roles as Frate scales.
• Work with a passionate, supportive team dedicated to innovation and customer success.
• Be part of building the future of returns management for e-commerce.