Job details
• Maintain, monitor and support the infrastructure environment and/or facilities such as: Data Centers Physical Servers Virtual infrastructure and their virtual machines (VMware, Hyper-V, Nutanix AHV) Windows Servers and Linux Storage (NetApp, DellEMC) Backup & Restore (Veeam) VMware Horizon & Citrix Azure & AWS cloud • Work on multiple cross-functional base work initiatives and projects. • Diagnose and resolve complex hardware, software and connectivity problems. • Ensure high quality IT service delivery through proper testing, quality assurance and documentation preceding complete rollout and normal operation. • Participate in providing accurate budgetary figures and cost/benefit justifications for the IT Data Center Manager. • Manage and participate in IT projects whenever required. • Follow change management processes providing change request initiation, control and impact assessment. • Develop and maintain processes, procedures, standards and documentation to support successful operation of the server and storage infrastructure. • Manage third party services needed to provide IT services according to business requirements. • Provide guidance and ensure IT security and continuity providing security patching, software and hardware updates, malicious software prevention, detection and correction. • Develop and support security processes. • Ensure relevant backup and recovery of data, software and system configurations in order to support the IT Disaster Recovery plan. • Provide a stable, secure and auditable server environment to enable efficient use of business applications and data. • Ensure software compliance within the server and storage infrastructure area. • Responsible for technical roadmap development, implementation and improvement of Server and Storage Infrastructure for regional and global systems. • Responsible for capacity and resource planning for Server and Storage Infrastructure supporting regional and global systems. • Responsible for planning changes, upgrades, tuning and patches of regional and global systems together with partners and the rest of the Enterprise Operations Team. #J-18808-Ljbffr
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