Senior/IT Support Executive (Infrastructure/Network)

Responsibilities Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing). Oversee desktops, mobile, and remote devices. Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage. Work with external vendors to uphold SLAs. Develop and update technical documentation (admin and user guides). Support local and international users over LAN/WAN securely. Identify suitable products, solutions, and suppliers for project needs. Provide L1/L2 support and participate in projects as a lead or team member. Requirements: Diploma/Degree in Computer Science, IT, or CCNA Certification. At least 1 year of relevant experience. Proficient in enterprise networking (WAN, LAN, VPN optimization). Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite. Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall). Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller. Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred. Experience with Veeam, VMware, and UNIX/Linux is beneficial. Background in API/Web Programming and Database Administration is a plus. HOW TO APPLY: Interested candidates, please submit your resume by clicking on “Quick Apply” or contact win@hkmsvs.com for more details. Please provide the following information in the resume for immediate processing: Reasons for leaving current and/or last employment Last drawn and/or current salary Expected salary Date of availability and/or Notice Period All applications will be treated in strictest confidence and only shortlisted candidates will be notified. Wee Wai Dan EA License No: 03C5391 EA Reg No: R22109628#J-18808-Ljbffr