Job details
Key Responsibilities:
- Achieve predetermined sales targets.
- Complete, update, and maintain all required sales administration and reporting systems.
- Locate potential business through research, prospecting, tele-canvassing, and cold calling.
- Attend to phone enquiries and leads.
- Conduct sales calls and presentations to new or existing customers.
- Undertake needs analysis by conducting thorough surveys of client premises.
- Complete site risk assessments for every client proposal.
- Report findings to clients through pricing structures that describe the benefits of using our services.
- Gain client acceptance and authorization on new service agreements.
- Approach the client portfolio for annual price adjustments.
- Maintain and improve client retention by building and maintaining professional relationships.
- Increase the client portfolio by identifying cross and upselling opportunities.
- Carry out account management for allocated customers.
- Monitor the day-to-day commercial performance of each account within your territory.
- Support the tendering teams with customer surveying and quotation process.
- Liaise with other service teams to provide excellent customer service.
- Stay updated on market intelligence, including competitor activity.
Requirements:
- Relevant tertiary education (advantageous).
- Business-to-business sales skills and experience.
- Minimum 1 year of sales experience in the service industry (industry knowledge advantageous).
- Customer care experience (advantageous).
Seniority Level:
Entry levelEmployment Type:
Full-timeJob Function:
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