Job details
Company Description “A passion for perfection” Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring new ideas, use and develop their knowledge to reinvent their career path. Swissôtel Al Maqam is Swissôtel’s second hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today’s Arab culture. As part of the prestigious Abraj Al Bait complex, the deluxe Swissôtel Al Maqam is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haram, overlooking the Ka’aba and the Grand Mosque. Swissôtel Al Maqam is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms, and a business center. It has private entrances that make it easier for our valuable guests to reach Al Masjid Al Haram. Job Description
- Assist guests regarding menu items in an informative and helpful way
- Consistently offer a professional, friendly greeting and engaging service
- Have full knowledge of beverage lists and promotions, menu items, and preparation methods
- Follow all safety and sanitation policies when handling food and beverage
- Maintain a positive and professional demeanor toward all residents, visitors, and co-workers
- Other duties as assigned
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem-solving abilities
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively and collaboratively as part of a team
- Prior experience working with Opera or a related system
- Fluency in English
- Customer-related experience is an asset
- Excellent communication skills and a professional presentation
- Ability to work cohesively with fellow colleagues as part of a team
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