Sous Chef|Main Kitchen -C (PFH)
Job details
ABOUT THE FUNCTION This function is to ensure exceptional Culinary Experiences in a highly empowered environment. Represent our brand throughout the Guest journey to deliver a flawless culinary experience. Ensure that each guest becomes a happy fan of our restaurants by delighting them with consistent high-quality food. WHAT YOU WILL NEED TO SUCCEED
- Genuine service personality, with high EQ.
- Minimum 4 years’ experience in the Hospitality industry.
- Minimum 2 years’ experience as a Culinary specialist in a Supervisory role / similar experience in a 5-star hospitality industry.
- Minimum of a high school diploma in Catering / College degree in Hotel Management or a related field.
- Oversee and ensure all operational tasks in F&B Production are conducted in line with the service standards and procedures.
- Coaching and training on-the-job.
- Providing constructive feedback (on- and off-the-job).
- Analyzing operations and assigning resources accordingly.
- Conducting huddles during shifts to ensure seamless communication.
- Prevent complaints and ensure adequate service recovery where needed.
- Pro-actively communicate with fellow Ambassadors, always with the guest’s interests at heart.
- Put Customer First
- Drive for Results
- Learning
- Resilience
- Adaptability
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