Risk & Quality Senior Manager, Deals
Job details
At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services. Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond. Line of Service : Advisory Industry/Sector : Not Applicable Specialism : Risk Management Level : Senior Manager Job Description & Summary At PwC, we value every individual's role in shaping our future. We're looking for candidates who excel in their roles and embody our core behaviours of Trusted Leadership and Distinctive Outcomes. Trusted Leadership focuses on building trust, delivering sustained results, and showing courage and honesty. Distinctive Outcomes emphasize excellence, collaboration, and inclusiveness. We seek self-aware, collaborative individuals committed to continuous learning and delivering quality and integrity. Deals Risk & Quality (R&Q) plays a key role as an enabler in supporting Middle East Deals (“Deals”) to achieve its strategy. Our team’s primary purpose is to provide trusted advisor risk and quality advice to our internal Deals business effectively manage and mitigate legal, regulatory and reputational risk. The increasing use of alternative delivery methods and more innovative commercial models have added complexity and increased contractual and delivery risk. The Deals engagement teams need close guidance and support from trusted advisers in R&Q to manage these risks while protecting our reputation and brand. We support Deals project teams throughout the entire engagement lifecycle from bidding through contracting and on into delivery, taking a partnership approach to work alongside and collaborate with partners and teams. We have been continuously upskilling and growing our team and are now looking for experienced business professionals to help us continue to support the business. We are looking for a professional at the level of a Senior Manager who is solutions-focused, skilled at building relationships, enjoys being at the heart of change and wants to be part of a relevant, cohesive, vibrant and growing team. Role Responsibilities
- Acting as the first point of contact for queries from Deals engagement teams, providing timely and solution-focused pragmatic advice.
- Negotiating with clients on contracting challenges, with support from the Office of the General Counsel and senior stakeholders in the business.
- Participating in internal governance forums for high value and higher risk engagements to support teams to manage contracting and delivery risks.
- Participating in special projects to deliver the continuous change that is needed to improve the quality outcomes and profitability of Deals.
- Participating in delivering training to staff across Deals.
- Representing Deals R&Q on Panels held for Deals opportunities.
- Building trusted relationships across Deals and other support teams, and acting as a dedicated business advisor to the Deals business.
- Extensive experience working in a risk management environment, preferably in a professional services/ Big 4 firm.
- Proven ability to understand and manage complex risks in client engagements, especially in the context of Deals, including reputational, financial, and legal risks.
- Strong understanding of contract management, including terms related to liability, profitability, and legal exposure.
- Hands on experience reviewing legal documents.
- Ability to work collaboratively across teams to ensure that risks are properly identified, understood, and mitigated.
- Strong knowledge of the professional services industry, with an understanding of market dynamics, service lines, and client engagement models.
- Professional certifications in risk management, compliance, or legal advisory service.
- Strong project management capabilities, with a track record of managing multiple complex projects simultaneously.
- Creative and strategic thinker, with a proactive approach to problem-solving and innovation.
- Ability to think outside the box and help mitigate risk.
- Understanding of emerging technologies and how these could be leveraged under the transformation agenda.
- Exceptional communication and stakeholder management skills, with the ability to advise senior leadership and influence key decision-making processes.
- Proactive, flexible and has a positive attitude.
- Strong analytical skills and an ability to understand key business drivers.
- Ability to take initiative to manage numerous projects simultaneously under time constraints.
- The individual is preferable to be bilingual and proficient in English and Arabic.
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