Administrative Assistant

Full time at FMP Homes Real Estate Management in UAE

Posted on January 24, 2025

Job details

Job description We are a leading provider of holiday home rentals, dedicated to offering exceptional stays for travelers and ensuring property owners maximize their investment returns. We pride ourselves on our comprehensive management services and our commitment to excellence in the holiday rental market. Job Description: We are seeking a dynamic and detail-oriented Holiday Homes Administrative Assistant to join our team. The ideal candidate will be responsible for managing administrative tasks, coordinating property listings, Guest Relations, and ensuring the smooth operation of our holiday homes portfolio. Key Responsibilities:

Administrative Support: Manage daily administrative tasks, including correspondence, scheduling, and record-keeping. Handle customer inquiries and provide support to property owners and guests. Maintain and update property management software and databases.
Listing Coordination: Create and manage property listings on various online platforms (e.g., Airbnb, Booking.com, Property Finder, Dubizzle). Write compelling property descriptions and upload high-quality photos. Ensure all listings are accurate, up-to-date, and optimized for search visibility.
Compliance Management: Ensure all properties are registered and compliant with DTCM regulations. Maintain accurate records and documentation as required by DTCM. Stay updated with changes in DTCM policies and implement them accordingly.
Communication: Liaise with property owners, guests, and service providers to ensure a seamless booking experience. Coordinate check-in/check-out procedures and handle any issues or emergencies that arise.
Quality Assurance: Arrange for maintenance and cleaning services as needed. Monitor guest reviews and feedback, addressing any concerns promptly.
Marketing Support: Assist in developing and implementing marketing strategies to promote holiday homes. Collaborate with the marketing team to create engaging content for social media and other promotional channels.
Financial Management: Manage the financial aspects related to holiday homes, including invoicing, payments, and budgeting. Prepare financial reports and statements as required.

Qualifications:

High school diploma or equivalent; a degree in hospitality management or a related field is a plus.
Proven experience of property listings in various platforms.
Proven experience in administrative support, property management, or a similar role is preferable.
Knowledge of DTCM regulations and requirements.
Excellent written and verbal communication skills.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite and property management software.
Ability to work independently and as part of a team.
Holiday Homes experience is preferable.

What We Offer:

Competitive salary and benefits package.
Opportunity to work in a dynamic and growing industry.
Supportive and collaborative work environment.
Professional development and growth opportunities.

Job Type: Full-time Experience:

Holiday Homes: 1 year (Required)

Pay: From AED2,500.00 per month Experience:

Administrative assistant: 1 year (Required)

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FMP Homes Real Estate Management

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Administrative Assistant

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