Parts Specialist
Job details
ABOUT US: As a family-owned and operated business, Supreme Collision Centre has been setting the standard for quality collision repair and excellent customer service in our communities for over 60 years. We strive to make dealing with a collision as stress-free as possible and that starts with a great team! ABOUT YOU: The Parts Specialist is a crucial member of the team, ensuring efficient repairs for our customers through parts management. You want our customers to have the best experience so that they come back when they need us ( hopefully they don’t!). You’re able to keep organized and remain calm in fast-paced environments. You are a problem solver, who collaborates with your team while also able to work independently. You are an excellent communicator, with strong attention to detail. Lastly, you are always looking for ways to be more efficient and improve the parts process. RESPONSIBILITIES: Parts Management
- Ensure parts room is organized at all times
- Tag parts carts with Vehicle ID Sheet during Repair Planning process
- Prepare parts carts for Repair and Reassembly process by stocking labelled carts with all necessary parts
- Assist Repair Planner with efficient organization of parts carts
- Collaborate with Repair Planner to order all necessary parts for vehicles during Repair Planning
- Confirm parts status with vendors; follow up with vendors regarding parts ETA, communicate to the team & record in management software
- Mirror match incoming parts with original parts to ensure correct parts are received
- Notify team when parts arrive; progress vehicle into “Ready for Production” in management software once all critical parts have been received & mirror matched
- Receive parts invoices in management software; ensure part numbers arecorrect
- Receive parts invoices the same day they are delivered
- Communicate parts price changes to team & estimating software
- Notify General Manager of any unconventional parts prices or discounts
- Ensure that incorrect/damaged parts are returned promptly
- Collect credit memos from vendors, as necessary
- Receive credit memos in management software
- Maintain maximum parts return balance of $1,000
- Maintain awareness of sublet repairs on vehicles to support Repair Planner with production
- Support production team by driving vehicles to and from local sublet partners, as needed
- 2+ years automotive parts experience
- Automotive collision repair industry experience, preferred
- Experience with Partsbridge, CollisionLink & PartsKick, preferred
- Exceptional interpersonal, oral, and written communication skills to engage effectively with customers, peers, and other stakeholders
- High attention to detail with excellent organizational, planning, and time management abilities
- Proven ability to prioritize tasks, manage competing demands, and meet deadlines with minimal supervision
- Collaborative team member, while taking initiative
- Process-driven with strong problem-solving and decision-making skills
- Proficient in Microsoft Office suite, able to quickly learn new software
- Valid Ontario driver’s license, required
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
