Software Engineer
Full time
at Peoplefy
in
Online
Posted on January 22, 2025
Job details
Hi All, We are hiring for one of our global MNC client for Pune location. (Permanent opportunity) Role - IT Engineer OPS Key Roles and Responsibilities :
- Excellent Know-how/understanding & troubleshooting of Microsoft Operating systems and office suite applications.
- Knowledge of AD, DNS, DHCP, Microsoft Outlook, and system applications, LAN/WLAN as well as skills on LAN network infrastructure related to endpoint cabling.
- Good knowledge of computer hardware, software, and networking principles and components.
- Knowledge on IoT/Digitalization and Factory Automation concepts.
- Basic programming skills (C#, Typescript) are an advantage.
- Experience with SQL Server and MS SQL DB
- Experience with scripting languages (PowerShell)
- Perform remote or onsite troubleshooting of incidents through diagnostic techniques.
- Direct unresolved issues or service requests to Service Desk Level 2 as per define escalation procedure.
- Provide timely and accurate feedback to the On Duty Manager on foreseeable technical challenges, unachievable timelines, and other day-to-day issues and tasks.
- Close follow up with end users upon incident or tasks resolution to ensure closure.
- Work in designated shift rotation to ensure 24/7 coverage.
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